Restaurant Manager

CREMA BELLA PTE. LTD.; Singapore; On-site; SGD 47,000 - 76,000; Full time

Job summary

CREMA BELLA PTE. LTD. in Singapore seeks an energetic Restaurant Manager to lead the Front of House team and drive daily operations. You will motivate staff, ensure flawless standards, manage costs, and deliver an authentic Italian dining experience to guests.

The role emphasizes leadership, training, guest satisfaction, and collaboration with the kitchen to uphold quality and service excellence in a thriving dining environment.

Qualifications

• Diploma or certificate in hospitality or F&B management.
• 3–5 years of full-service restaurant experience.
• 2+ years in supervisory or managerial role.

Responsibilities

• Oversee daily Front of House operations for smooth guest flow and service consistency.
• Monitor POS cash handling and generate reports per management needs.
• Coordinate with kitchen on food quality, presentation, and portions.

Skills

Leadership

Customer service

Team development

Communication

Education

Diploma/Certificate in Hospitality or Restaurant Management

Tools

POS system

Inventory software

Job description

Join Our Team: Restaurant Manager – Italian

Are you an energetic hospitality professional with a passion for authentic Italian dining? We are looking for an experienced, hands-on Restaurant Manager to lead our Front of House team and drive daily operations. In this role, you will be motivating the service team, maintaining flawless operational standards, managing costs, and ensuring every guest enjoys a warm, memorable, and traditional Italian dining experience.

What We Offer

• 5-day work week with no split shifts.
• Staff meals provided + monthly and annual performance incentives.
• Prime Location: Highly accessible, located just a 3-minute walk (80m) from the MRT station, in the Tiong Bahru area.
• Career Growth: Clear opportunities for professional development in a quality dining environment.

Key Responsibilities

1. Front of House Operations & Quality Control

• Oversee day-to-day Front of House operations to ensure smooth guest flow, efficient table allocations, and high service consistency.
• Monitor the POS system, manage proper cash-handling procedures, and generate operational reports as per management requirements.
• Coordinate closely with the kitchen team to maintain strict food quality, presentation, and portion control.
• Enforce strict compliance with food safety, workplace hygiene, and regulatory requirements.

2. Guest Experience & Hospitality Excellence

• Deliver a warm, professional, and personalized dining experience to every guest as per SOP
• Actively engage with diners, build lasting relationships with regulars, and handle complaints or special requests tactfully.
• Elevate team knowledge in Italian culinary traditions, menu ingredients, wine pairings, and service etiquette (including cigar knowledge where applicable).

3. Team Leadership & Development

• Manage staff rostering and optimize manpower requirements.
• Conduct regular team briefings, identify areas for improvement, and provide ongoing coaching.
• Oversee the onboarding, training, and recruitment of new team members.
• Lead, motivate and develop the Front of House team to achieve service and sales objectives.

4. Sales, Profit, Cost & Inventory Management

• Control food, beverage, and labor costs to stay within budget targets.
• Conduct regular inventory checks, manage ordering, and minimize wastage or operational spoilage.
• Identify operational efficiencies to support revenue growth and overall restaurant profitability.
• Monitor, report, drive and increase sales in consultation with management
• Propose and manage corporate/group events where needed

Job Requirements

• Education: Diploma or Certificate in Hospitality, Restaurant Management, F&B Management, or equivalent.
• Experience: Minimum 3–5 years of full-service restaurant experience, with at least 2 years in a supervisory or managerial position.
• Niche Knowledge: Strong understanding of Italian food, wine service, and culinary traditions is a major advantage. Experience in European concepts is highly preferred.
• Business Acumen: Proven experience in inventory management, labor rostering, cost control, and POS system operations.
• Soft Skills: Exceptional leadership and interpersonal skills. You must be proactive, resourceful, and able to remain calm under pressure in a fast-paced environment.