Restaurant Manager

Creative Eateries Pte Ltd; Singapore; On-site; SGD 45,000 - 78,000; Full time

Job summary

Creative Eateries Pte Ltd is seeking a Restaurant Operations Manager to oversee planning of menus, provisioning, and efficient service in our Singapore restaurant.

You will lead the team on each shift, manage hiring and training, monitor costs, and ensure high quality food and service while meeting financial targets. This role requires strong communication and teamwork, and the ability to work independently in a fast-paced environment.

Qualifications

• Plan menus with chefs to create flavourful, popular dishes.
• Monitor provisioning and purchasing of supplies.
• Estimate food and beverage costs and minimize waste.
• Supervise preparation and service quality.
• Hit financial targets and daily sales goals.
• Lead the team on each shift and uphold service standards.
• Plan marketing, advertising, and special restaurant functions.
• Direct hiring, training, and scheduling of staff.
• Investigate complaints and resolve issues related to food quality and service.

Responsibilities

• Plan menus with chefs to create flavourful and popular dishes.
• Oversee provisioning and purchasing of supplies to ensure efficiency.
• Estimate food and beverage costs and minimize waste.
• Supervise consistent high-quality preparation and service.
• Hit financial targets and drive profitability.
• Lead the shift team and uphold service standards.
• Collaborate on marketing, advertising and special events.
• Direct hiring, training and scheduling of food service staff.
• Investigate and resolve complaints related to food quality and service.

Skills

Menu planning

Cost control

Team leadership

Shift management

Hiring & training

Customer service

Procurement

Quality control

Sales reporting

Education

GCE 'N' level

Tools

POS system

Job description

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.
• Work with chefs for efficient provisioning and purchasing of supplies.
• Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste.
• Perform frequent checks to ensure consistent high-quality preparation and service
• To hit all financial targets
• To lead the team on each shift and ensure the company service standards are upheld
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions
• Direct hiring, training, and scheduling of food service personnel
• Investigate and resolve complaints concerning food quality and service
• Prepare checks that itemize and total meal costs using the Point of Sales system
• Ensure sufficient stocks of supplies in the restaurant for smooth operation
• Safe keeping of company properties
• Assist in sending daily sales report
• Assist in operation to ensure the smooth operation of the restaurant.
• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE 'N' level or equivalent with at least 2 years of relevant experience
• Strong communication, interpersonal, and management skills
• Passionate about providing excellent management and interpersonal skills
• Able to work independently and in a team