Resort Sales & Marketing Executive

Resorts World Sentosa; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Resorts World Sentosa in Singapore seeks an dedicated Operations & Process Improvement professional to support tracking of initiatives, prepare briefs, coordinate across teams and assist leadership updates.

You will build workflows, SOPs, identify productivity improvements through automation, and support onboarding; engage teams, maintain documentation, and manage multiple priorities in a fast-paced environment.

Qualifications

• Strong proficiency in Microsoft Office applications (Excel, PowerPoint, Outlook).
• Power BI or Tableau experience is an advantage.
• Data-driven, with trackers, reports and basic analysis.
• Excellent written and verbal communication skills.
• Highly organised with strong follow-through and accountability.
• Able to manage multiple priorities and deadlines.

Responsibilities

• Support tracking of key initiatives, decisions, and follow-ups.
• Prepare briefs, meeting agendas, minutes, and action summaries.
• Coordinate across teams to ensure alignment and timely execution.
• Support research, presentations, and documentation for business priorities.
• Assist with leadership updates, reports, and stakeholder engagement.
• Build and maintain workflows, SOPs, and administrative processes.
• Identify opportunities to improve productivity through automation and process enhancements.
• Support onboarding, probation, and departmental administrative initiatives.
• Coordinate team engagement, learning, and bonding initiatives.
• Support cross-team collaboration and communication efforts.

Skills

Strong communication skills

Data-driven mindset

Attention to detail

Organised with follow-through

Tools

Microsoft Office (Excel, PowerPoint, Outlook)

Power BI

Tableau

Job description

• Support tracking of key initiatives, decisions, and follow-ups
• Prepare briefs, meeting agendas, minutes, and action summaries
• Coordinate across teams to ensure alignment and timely execution
• Support research, presentations, and documentation for business priorities
• Assist with leadership updates, reports, and stakeholder engagement

Operations & Process Improvement

• Build and maintain workflows, SOPs, and administrative processes
• Identify opportunities to improve productivity through automation, AI, and process enhancements
• Support onboarding, probation, and departmental administrative initiatives

Team Engagement

• Coordinate team engagement, learning, and bonding initiatives
• Support cross-team collaboration and communication efforts

Job Requirements:

• Strong proficiency in Microsoft Office applications (Excel, PowerPoint, Outlook); Power BI or Tableau is an advantage
• Exceptional attention to detail; able to spot errors, inconsistencies, and gaps
• Data-driven and comfortable working with trackers, reports, and basic analysis
• Strong written and verbal communication skills
• Highly organised with strong follow-through and accountability
• Comfortable managing multiple priorities, deadlines, and stakeholders
• Able to organise information logically and maintain accurate documentation
• Proactive, resourceful, and willing to continuously improve processes
• Resilient, adaptable, and able to work independently in a fast-paced environment