Repair & Warranty Solutions Specialist

Satair

Singapore

On-site

SGD 90,000 - 120,000

Full time

9 days ago

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Job summary

Satair Pte Ltd in Singapore is seeking a Professional to manage Repair/Lease/Exchange orders, conversions, and warranty claims, ensuring on-time, quality, and cost-effective delivery aligned with company goals.

The role requires 3-5 years in Customer Order Management or related fields, with SAP proficiency and strong analytical, negotiation, and aviation knowledge. Fixed-term contract, applicable to a dynamic, global aviation support team.

Qualifications

Diploma (Degree in Aeronautics / Aeronautical Engineering preferred.
3-5 years in Customer Order Management or Supply Chain or similar.
Good knowledge of repair management.
Experience with SAP.
Strong analytical and numeracy skills.
Solid business acumen & negotiation skills.
Knowledge of export controls and maintenance operations.
IT affinity to support digital processes.
Background in shipping or aviation is a plus.

Responsibilities

Act as SPOC for assigned customer portfolio and handle repair, lease, exchange and commercial inquiries.
Coordinate solutions with Airbus internal departments and external interfaces to ensure on-time delivery.
Define optimal service solutions (repair/lease/exchange) to meet time targets during delivery challenges.
Monitor KPIs and produce detailed activity reports for customers and management.
Maintain accurate customer records and update stakeholders on order/status changes.