Repair Management Executive (SBH)

Safran; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Safran is seeking a Repair Management Executive (SBH) in Singapore to oversee end-to-end repair activities, coordinate with MROs, and manage SBH repair orders within SAP. This role requires strong customer focus, SAP knowledge, and fluent English, with responsibilities spanning inbound/outbound logistics, documentation, and performance tracking.

Based in Singapore, the position supports SBH operations. Candidates should have 5–8 years in operations or repair management, and a Diploma level

Qualifications

• 5-8 years of experience in operations, supply chain, or repair management.
• Fluent in English.
• Strong customer orientation.
• Team player with excellent organizational skills.
• Knowledge of SAP is mandatory or highly desirable.

Responsibilities

• Track and manage end-to-end repair activities with MROs.
• Monitor receipt of unserviceable parts at the Singapore RDC.
• Create SBH Repair Orders in SAP and document non-SLS parts.
• Instruct RDC to dispatch unserviceable parts to MROs for repair.
• Follow up shipping details with freight forwarders for local and international shipments.
• Monitor repair progress at MROs through stages and return to stock.
• Review and approve repair quotes for SLS parts.
• Coordinate return shipment of repaired units to RDC or customers.
• Perform SAP transactions on receipt of repaired units at RDC.
• Review weekly Repair WIP with MROs and follow up on status.
• Verify documentation in line with SBH and customer requirements.

Job description

Repair Management Executive (SBH)

Job details

General information

Entity

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking.

Safran Landing Systems is the world leader in landing gear, wheels & brakes, and associated systems for civil and military aircraft and helicopters. We master the entire lifecycle of our products, from design and manufacturing through to maintenance. Did you know that every second, somewhere in the world, an aircraft lands using one of our systems?

Reference number

2026-177433

Job details

Domain

Programs / Customer Relations

Job field / Job profile

Customer services and support - Front office

Job title

Repair Management Executive (SBH)

Employment type

Permanent

Part time / Full time

Full-time

Job description

Support-By-Hour (SBH) Program

SBH - Repair Loop Management

• Track and manage end-to-end repair activities with all MROs.
• Monitor receipt of unserviceable parts at the Singapore Regional Distribution Center (RDC).
• Create Repair Orders (SBH RO) in SAP for SLS parts and manual documentation for non-SLS parts.
• Instruct RDC to dispatch unserviceable parts to MROs for repair.
• Follow up shipping details (MAWB, HAWB, POD) with freight forwarders for both local and international shipments.
• Monitor repair progress at MROs: reception, acknowledgement, quotation, exchange, repair, and return to serviceable stock.
• Review and approve repair quotes for SLS parts (no approval required for other parts).
• Manage exchange requests in case of SBH part shortages or extended turnaround times (TAT).
• Coordinate return shipment of repaired/serviceable units to RDC or agreed customer locations.
• Track inbound shipments from MROs with freight forwarders.
• Perform SAP transactions upon receipt of repaired units at RDC or agreed locations.
• Review weekly Repair WIP with MROs and follow up on repair and delivery status.
• Verify required documentation (certificates, shop reports, times/cycles) in line with SBH and customer requirements.
• Process scrap in SAP for condemned parts and arrange replacements.
• Maintain accurate updates in the Repair Flow tracking file and performance metrics.
• FHS contract operation management

Secondary duties:

• Front office support if needed
• Operational continuity support

But what else? (advantages, specificities, etc.)

French language will be an added advantage

Candidate skills & requirements

• 5 - 8 years of relevant experience in operations, supply chain, or repair management
• Fluent in English
• Strong customer orientation
• Team player with excellent organizational skills
• Knowledge of SAP (mandatory or highly desirable)

Job location

Asia, Singapore

Job location

Asia, Singapore

City (-ies)

21 Loyang Cresent, Singapore 508985

Applicant criteria

Minimum education level achieved

Diploma/Advanced/Higher/Graduate Diploma

Minimum experience level required

More than 5 years

Additional Languages preferred

English (Fluent)