Remote Administrative Coordinator — Feedback & QA

InternSG; Singapore; Remote; SGD 20,000 - 29,000; Full time

Benefits offered by this job

Fully paid training

Remote work

Competitive salary

Paid leave

Job summary

InternSG is seeking a motivated individual to join as a remote role focused on user feedback processing and hands-on app testing. No prior experience required; full structured training will be provided on joining.

You will align with Singapore business hours, maintain a dedicated home workspace, and collaborate with a remote team to deliver client reports and quality assurance. This role offers 100% remote flexibility, a competitive starting salary, and paid annual, medical, and hospitalization

Qualifications

• No prior experience required; comprehensive training will be provided.
• Must be available to work Singapore Business Hours (SGT / UTC+8).
• Remote setup: dedicated home workspace with reliable internet and a smartphone (iOS or Android).

Responsibilities

• Collect, categorize, and synthesize user reviews, app store feedback, and user tickets.
• Identify recurring functional bugs, onboarding friction, and UI/UX pain points.
• Formulate structured, actionable improvement plans for app owners to enhance their mobile apps.
• Maintain accurate records and track feedback trends over time.
• Perform functional testing on iOS and Android applications.
• Evaluate critical user journeys, including onboarding processes and core feature usage.
• Document software bugs and layout anomalies with clear step-by-step notes.
• Verify bug fixes alongside our internal tech team prior to app updates.

Skills

Work Ethic

Growth Mindset

Organizational Skills

Communication

Job description

InternSG is seeking a motivated individual to join as a remote role focused on user feedback processing and hands-on app testing. No prior experience required; full structured training will be provided on joining.

You will align with Singapore business hours, maintain a dedicated home workspace, and collaborate with a remote team to deliver client reports and quality assurance. This role offers 100% remote flexibility, a competitive starting salary, and paid annual, medical, and hospitalization