Relationship & Onboarding Operations Specialist

uobgroup; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

1011 United Overseas Bank Ltd invites applications for a Workplace and Wealth Banking support role in Singapore. You will handle account opening processing, KYC screening, and governance checks, with exposure to AML/KRCSA controls and sales reporting for the team.

You will support daily account servicing, ensure accuracy of status updates, and perform related duties in a fast-paced banking environment, collaborating with Sales and Operations colleagues to maintain high service standards.

Qualifications

• Diploma or Degree in Business, Banking, Finance, or related discipline.
• 3 to 5 years of experience in banking operations, customer servicing, account opening, or KYC/AML operations preferred.
• Knowledge of KYC, AML, sanctions screening, and banking operations is advantageous.
• Strong attention to detail, organizational, and multitasking skills.
• Good communication and stakeholder management abilities.
• Proficient in Microsoft Office applications.
• Customer-focused and service-oriented.
• Strong risk and control mindset.
• Able to work accurately in a fast-paced environment.
• Team player with high integrity and ownership.

Responsibilities

• Provide administrative support and data entry in processing of account opening for Sales Team.
• Provide support for CASA KYC Name Screening and World Check including Governance & Control.
• AML and KRCSA check.
• Provide sales reporting and tracking support in timely manner.
• Check and update Account and Card status for Sales team submission.
• Perform other duties as assigned by supervisor.
• Daily Processing of Account Opening, Servicing Transactions, Pre and Post Sales Transactions, Voice Confirmation, EWF Maker.
• Role Provide administrative support in KYC Name Screening and World Check including Governance & Control for Sales TeamNon-Sales Servicing Callback (Such as Returned Mail, Credit Card Overdue, Contact Center Servicing request for Common pool tagged customers)
• Expanded JD such as Sales Office Housekeeping - Ordering stationaries, Iron Mountain Archival Maintenance
• Perform other duties as assigned by supervisor.

Skills

Attention to detail

Communication

Team player

MS Office

Education

Diploma or Degree in Business/Banking/Finance

Tools

Microsoft Office

Job description

1011 United Overseas Bank Ltd invites applications for a Workplace and Wealth Banking support role in Singapore. You will handle account opening processing, KYC screening, and governance checks, with exposure to AML/KRCSA controls and sales reporting for the team.

You will support daily account servicing, ensure accuracy of status updates, and perform related duties in a fast-paced banking environment, collaborating with Sales and Operations colleagues to maintain high service standards.