Senior Relationship Officer

uobgroup; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

1011 United Overseas Bank Ltd invites applications for a Workplace and Wealth Banking support role in Singapore. You will handle account opening processing, KYC screening, and governance checks, with exposure to AML/KRCSA controls and sales reporting for the team.

You will support daily account servicing, ensure accuracy of status updates, and perform related duties in a fast-paced banking environment, collaborating with Sales and Operations colleagues to maintain high service standards.

Qualifications

• Diploma or Degree in Business, Banking, Finance, or related discipline.
• 3 to 5 years of experience in banking operations, customer servicing, account opening, or KYC/AML operations preferred.
• Knowledge of KYC, AML, sanctions screening, and banking operations is advantageous.
• Strong attention to detail, organizational, and multitasking skills.
• Good communication and stakeholder management abilities.
• Proficient in Microsoft Office applications.
• Customer-focused and service-oriented.
• Strong risk and control mindset.
• Able to work accurately in a fast-paced environment.
• Team player with high integrity and ownership.

Responsibilities

• Provide administrative support and data entry in processing of account opening for Sales Team.
• Provide support for CASA KYC Name Screening and World Check including Governance & Control.
• AML and KRCSA check.
• Provide sales reporting and tracking support in timely manner.
• Check and update Account and Card status for Sales team submission.
• Perform other duties as assigned by supervisor.
• Daily Processing of Account Opening, Servicing Transactions, Pre and Post Sales Transactions, Voice Confirmation, EWF Maker.
• Role Provide administrative support in KYC Name Screening and World Check including Governance & Control for Sales TeamNon-Sales Servicing Callback (Such as Returned Mail, Credit Card Overdue, Contact Center Servicing request for Common pool tagged customers)
• Expanded JD such as Sales Office Housekeeping - Ordering stationaries, Iron Mountain Archival Maintenance
• Perform other duties as assigned by supervisor.

Skills

Attention to detail

Communication

Team player

MS Office

Education

Diploma or Degree in Business/Banking/Finance

Tools

Microsoft Office

Job description

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values - Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Workplace Banking

• Provide administrative support and data entry in processing of account opening for Sales Team
• Provide support for CASA KYC Name Screening and World Check including Governance & Control
• AML and KRCSA check
• Provide sales reporting and tracking support in timely manner
• Check and update Account and Card status for Sales team submission
• Perform other duties as assigned by supervisor

Wealth Banking

• Daily Processing of Account Opening, Servicing Transactions, Pre and Post Sales Transactions, Voice Confirmation, EWF Maker
• Role Provide administrative support in KYC Name Screening and World Check including Governance & Control for Sales TeamNon-Sales Servicing Callback (Such as Returned Mail, Credit Card Overdue, Contact Center Servicing request for Common pool tagged customers
• Expanded JD such as Sales Office Housekeeping - Ordering stationaries, Iron Mountain Archival Maintenance
• Perform other duties as assigned by supervisor

Requirement s

• Diploma or Degree in Business, Banking, Finance, or a related discipline.
• 3 to 5 years of experience in banking operations, customer servicing, account opening, or KYC/AML operations preferred.
• Knowledge of KYC, AML, sanctions screening, and banking operations is advantageous.
• Strong attention to detail, organizational, and multitasking skills.
• Good communication and stakeholder management abilities.
• Proficient in Microsoft Office applications.
• Customer-focused and service-oriented.
• Strong risk and control mindset.
• Able to work accurately in a fast-paced environment.
• Team player with high integrity and ownership.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.