Relationship Management Executive

ABSOLUTE KINETICS CONSULTANCY PTE LTD; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

A leading consultancy firm in Singapore is looking for a Relationship Management Executive to develop and manage client relationships. You will identify opportunities for business growth, handle client inquiries, and coordinate with internal teams to ensure excellent service delivery. The ideal candidate possesses strong communication and organizational skills, and experience in client servicing is a definite advantage. A proactive and solution-oriented mindset is essential for success in this role.

Qualifications

• Excellent communication skills are essential for effective client interactions.
• Organizational abilities are necessary for managing client records and follow-ups.
• Experience in relationship management or client servicing helps in this role.
• Experience in client servicing or account coordination is a plus.

Responsibilities

• Manage and maintain relationships with existing clients.
• Identify opportunities for business growth through client engagement.
• Handle client enquiries and coordinate with internal teams.
• Maintain accurate records of client interactions and follow-ups
• Assist in proposals, presentations, and client materials
• Monitor client feedback and highlight improvement areas
• Collaborate with internal teams to align needs with service offerings
• Track market feedback and client trends to support relationship development

Skills

Strong communication and interpersonal skills

Organizational abilities

Coordination skills

Proactive mindset

Problem-solving skills

Job description

About the Role

The Relationship Management Executive will support the development and management of client relationships while identifying opportunities for repeat business, referrals, and long-term engagement. This role requires strong communication, coordination, and problem-solving skills to ensure clients are well-supported throughout their journey with AKC. The ideal candidate is proactive, organised, and confident in handling client interactions in a professional and responsive manner.

Responsibilities

• Manage and maintain relationships with existing clients, ensuring timely follow-up and support
• Identify opportunities for business growth through client engagement, renewals, referrals, or upselling of relevant solutions
• Handle client enquiries and coordinate with internal teams to ensure smooth service delivery
• Maintain accurate records of client interactions, updates, and follow-up actions
• Support the preparation of proposals, presentations, and client-facing materials
• Monitor client feedback and satisfaction, and highlight areas for improvement
• Work closely with internal teams to align client needs with AKC’s service offerings
• Track market feedback and client trends to support relationship development efforts

Requirements

• Strong communication and interpersonal skills
• Good organisational, coordination, and follow-up abilities
• Able to handle client interactions professionally and confidently
• Proactive, responsive, and solution-oriented mindset
• Comfortable working in a fast-paced environment
• Experience in client servicing, relationship management, sales support, or account coordination is an advantage