Relationship Management Analyst - Global Network Banking

THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

HSBC in Singapore is seeking a Relationship Management Analyst for Global Network Banking. You will manage a portfolio of multinational clients, build long-term relationships, and collaborate with product partners to tailor financial solutions across cash management, trade, and lending.

The role requires a degree in Finance, Accounting, Economics, or Business and proven experience in corporate banking or related fields.

Qualifications

• Bachelor’s or Master’s degree in Finance, Accounting, Economics, or Business.
• Proven experience in corporate banking, relationship management support, trade/commercial banking, credit/portfolio support, or related financial services role.
• Strong client-focus with the ability to build credibility with internal stakeholders and external customers.

Responsibilities

• Work to achieve the Group strategy and business objectives.
• Share knowledge, experience and best practices within and outside of immediate team and promote a collective culture to spread experience and best practice.
• Manage a portfolio of Global Network Banking clients and build long-term relationships with the customers HSBC wants to bank, aligned with Corporate and Institutional Banking strategy.
• Develop strategies to manage customer relationships, anticipate customer needs and provide superior service to position HSBC as market leader.
• Collaborating with product partners to identify and match customer needs with relevant expertise.
• Ensure a quality service for all customers by owning customer engagement and ensuring service excellence at all times.
• Maintain awareness of operational and fraud risk within the portfolio and mitigate risks accordingly.
• Be an ambassador for HSBC and grow the bank’s profile in the local community, focusing on international business.

Skills

Relationship management

Client focus

Communication

Education

Bachelor’s or Master’s degree in Finance, Accounting, Economics, Business

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Our sector-focused Banking relationship managers provide a single coverage point for multi-national clients. With our global capabilities and footprint, vast expertise, and local knowledge, our Global Network Banking teams connect clients to the products and services that meet their international financial needs.

We are currently seeking a high calibre professional to join our team as aRelationship Management Analyst – Global Network Banking

In this role you will:

• Work to achieve the Group strategy and business objectives.
• Share knowledge, experience and best practices within and outside of immediate team and promote a collective culture to spread experience and best practice.
• Manage a portfolio of Global Network Banking clients and build upon existing and winning new long term relationships with the customers we want to bank, coherent with Corporate and Institutional Banking strategy to be the Leading International Trade and Commercial Bank.
• Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment.
• Collaborating with product partners to identify and match customer needs with relevant expertise.
• Ensure a quality service for all customers by owning customer engagement, ensuring service excellence at all times, for all aspects of any customer, prospect or professional’s interaction with HSBC
• Maintain awareness of operational and fraud risk within assigned portfolio and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting
• Be an ambassador for HSBC and develop the bank’s profile in the local community, with a particular focus on international business.

To be successful you will need:

• A Bachelor’s or Master’s degree in Finance, Accounting, Economics, Business, or a related discipline
• Proven experience in corporate banking, relationship management support, trade/commercial banking, credit/portfolio support, or a related financial services role
• Strong client-focus with the ability to build credibility with internal stakeholders and external customers
• Strong organization skills—able to manage multiple priorities, deadlines, and stakeholder expectations
• A learning mindset and appetite to deepen knowledge across products (e.g., cash management, trade, lending) and client industries
• Comfortable working in a fast-paced, collaborative environment with a strong focus on risk awareness and controls

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by Hongkong & Shanghai Banking Co

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