Relationship Catalyst: Commercial Banking Assistant

Maybank; Singapore; On-site; SGD 48,000 - 56,000; Full time

Job summary

Maybank is seeking an Assistant Relationship Manager to support our Commercial Banking team. You will work with Relationship Managers and Business Development Managers to deliver seamless client servicing, assist with account and loan-related activities, and provide strong operational support for a growing client base.

Key duties include account opening, KYC, customer enquiries, loan drawdowns, fixed deposits, and collaboration across internal teams.

Qualifications

• Degree holder with at least 2 years' banking support experience.
• Good understanding of banking operations and client servicing.
• Strong verbal and written communication with customers and stakeholders.
• Strong organisational skills and ability to manage multiple priorities.

Responsibilities

• Facilitate account opening and maintenance, including documentation review and KYC.
• Support clients on internet banking, payments, and everyday banking needs.
• Assist with CRRD preparation, name screening, and risk reviews.
• Support relationship managers with client servicing and document handling.
• Coordinate loan drawdowns, rollovers, and post-approval matters.
• Coordinate fixed deposit placements, processing, and document management.
• Handle customer enquiries via phone, email and in-person.
• Provide admin support to ensure smooth operations.

Skills

KYC

Branch-Operations

Customer-Service

Co-Pilot

Good-follow-up-skills

Education

Bachelor's degree

Job description

Maybank is seeking an Assistant Relationship Manager to support our Commercial Banking team. You will work with Relationship Managers and Business Development Managers to deliver seamless client servicing, assist with account and loan-related activities, and provide strong operational support for a growing client base.

Key duties include account opening, KYC, customer enquiries, loan drawdowns, fixed deposits, and collaboration across internal teams.