Regional Quality Leader, Data Center Logistics (APAC)

DHL Group; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

DHL Supply Chain in APAC seeks a Senior Manager, Regional Quality Program - Data Center Logistics to lead quality governance, assurance and continuous improvement across our APAC Data Center Logistics operations. You will strengthen capabilities, ensure consistent standards and partner with regional and global customer stakeholders.

This regional role covers multiple countries, involves audits, CAPA, process standardisation, and collaboration with Operations, Quality, Security, HSE.

Qualifications

• 5-10 years of experience in Quality Management, Quality Assurance or Operational Excellence within logistics, warehousing, transportation or supply chain operations.

Responsibilities

• Regional Quality Governance: Lead the implementation and continuous improvement of QMS, standards, processes and controls across APAC Data Center Logistics operations.
• Customer Quality Management: Act as the regional Quality SME, partnering with customer stakeholders to develop annual Quality Plans, monitor performance and drive improvement initiatives.
• Audit & Compliance: Oversee internal and customer audits, identify quality risks, manage non-conformances and ensure CAPA.
• Operational Excellence: Drive process standardisation, root cause analysis, continuous improvement and adoption of quality best practices across markets.
• Project & Implementation Support: Provide quality expertise for new business opportunities, start-ups, solution design and pre-go-live readiness assessments.
• Stakeholder Collaboration: Work with Operations, Quality, Security, HSE and customer teams to ensure alignment with requirements.
• Capability Building: Coach country and site teams, strengthen quality capabilities and knowledge sharing across the region.
• Performance Reporting: Monitor quality KPIs, analyse trends and provide insights to regional leadership and customers.

Skills

Quality Management

Quality Assurance

Operational Excellence

Stakeholder Management

Data Center Logistics

Audit & CAPA

Root Cause Analysis

Cross-functional Leadership

Analytical Skills

Project Management

Education

Degree in Quality/Engineering

Tools

Power BI

Microsoft 365

Job description

DHL Supply Chain in APAC seeks a Senior Manager, Regional Quality Program - Data Center Logistics to lead quality governance, assurance and continuous improvement across our APAC Data Center Logistics operations. You will strengthen capabilities, ensure consistent standards and partner with regional and global customer stakeholders.

This regional role covers multiple countries, involves audits, CAPA, process standardisation, and collaboration with Operations, Quality, Security, HSE.