Key Accountabilities
1. Regional Strategy Planning and Business Direction
- Support regional Applied Solutions strategy development across ASEAN-Oceania, including mid- to long-term business plans by country, affiliate, and SBU.
- Analyze market positions, business structures, growth potential, and solution business ratios to identify strategic priorities and required capabilities.
- Translate regional business direction into actionable plans and ensure alignment with affiliates and specialist groups.
2. Affiliate Business Planning and Budget Support
- Guide affiliates in preparing annual budgets, mid-term plans, and strategic business plans.
- Review and consolidate affiliate plans, budget assumptions, sales pipeline, backlog, profitability, manpower plans, and KPIs against regional targets.
- Provide constructive guidance to improve business plans and ensure alignment with regional priorities.
3. Business Performance Management and Follow-up
- Monitor affiliate performance against budgets, forecasts, KPIs, and agreed action plans, covering sales, profit, pipeline, backlog, SBU mix, and solution business ratios.
- Identify performance gaps, business risks, and execution issues, and work with affiliates to address root causes.
- Prepare business reviews and management reports with analysis and recommendations to support decision-making.
4. Affiliate Issue Identification and Support Planning
- Engage closely with affiliates to understand their business challenges, organizational constraints, and capability gaps.
- Identify affiliate-level issues in areas such as:
- Sales capability
- Service capability
- Engineering and solution delivery capability
- Manpower and organizational structure
- Training needs
- Marketing and promotion activities
- Sales channel development
- Pipeline and project management
- Customer and market development
- Develop practical support measures together with affiliates, regional management, and specialist groups.
- Coordinate required support from specialist teams in equipment, service, controls, engineering, training, marketing, DX, and vertical market development.
- Follow up on the implementation status of agreed improvement actions.
5. Cross-functional Coordination for new and existing business
- Maintain regular communication with affiliates to understand business progress, risks, and support requirements.
- Coordinate activities and clarify responsibilities among affiliates, regional management, specialist groups, and corporate functions.
- Facilitate best-practice sharing and support new and existing business development.
6. Strategic Analysis and Business Transformation Support
- Conduct market, competitor, customer, and industry analysis to support regional strategy and business development.
- Identify As-Is / To-Be gaps and support initiatives in business transformation, service expansion, solution development, partnerships, and M&A opportunities.
- Improve LOB / SBU business management, KPI visibility, reporting structures, and regional planning tools.
7. Management Reporting and Governance
- Prepare regional management reports, strategic reviews, and presentation materials.
- Consolidate stakeholder inputs and ensure timely follow-up on management decisions and action items.
- Support regional budget, performance, action plan, and strategic progress reviews.
- Perform other duties as assigned by the supervisor or regional management.
Key Internal Stakeholders: Regional Management, Affiliates, Applied Product/ Applied Service/ Applied control/ Unitary control Groups, Sales Planning, Service, Controls, Engineering, Marketing, Training, DX, Finance, HR
Key External Stakeholders: HQ, Regional HQ, Regional affiliates, customers, partners, and relevant business stakeholders where required
Pre-requisites
- Degree in Engineering, Business Administration, Economics, Finance, Data Analytics, or other relevant disciplines.
- Experience in regional planning, strategic planning, business management, sales planning, or business development.
- Experience in air-conditioning, applied solutions, building solutions, service business, controls, or B2B solution business will be an advantage.
- Strong business analysis skills, including sales, profit, forecast, backlog, pipeline, KPI, and market analysis.
- Ability to understand affiliate business issues and translate them into practical support actions.
- Strong strategic thinking with the ability to analyze business structure, capability gaps, and mid- to long-term growth requirements.
- Strong stakeholder management skills across countries, affiliates, management members, and functional teams.
- Ability to challenge, guide, and support affiliates in a constructive manner.
- Strong presentation, reporting, and storyline development skills.
- Proficiency in Excel, PowerPoint, and business reporting tools. Experience with dashboard, database, or digital planning tools will be an advantage.
- Proactive, accountable, and capable of working independently in a regional environment.
- Effective verbal and written communication skills in English.