Regional Logistics Process Executive [EL]

WECRUIT PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Wecruit Pte Ltd in Singapore is seeking a Logistics Operations Coordinator to coordinate regional logistics, standardize processes, and liaise with multiple teams to ensure timely delivery of projects. The role involves training, KPI reporting, and supporting IT-driven enhancements.

The candidate will act as a bridge between customers and operations, address operational issues with the Operations Manager, and may travel regionally or overseas as needed.

Responsibilities

• Coordinate regional logistics processes and align operational procedures across different teams.
• Develop, document, and maintain SOPs and process flowcharts to improve operational consistency.
• Liaise with internal and external stakeholders to manage project timelines and deliverables.
• Support IT projects involving system enhancements, integration, and user acceptance testing.
• Conduct internal and external training on operational processes and customer-specific requirements.
• Monitor service performance and prepare daily, weekly, and monthly KPI reports.
• Act as a communication control point between customers and operations teams.
• Identify operational issues and recommend improvements in collaboration with the Operations Manager.
• Respond to customer requests and support quotation preparation when required.
• Travel regionally or overseas as needed.

Job description

• Coordinate regional logistics processes and align operational procedures across different teams.
• Develop, document, and maintain SOPs and process flowcharts to improve operational consistency.
• Liaise with internal and external stakeholders to manage project timelines and deliverables.
• Support IT projects involving system enhancements, integration, and user acceptance testing.
• Conduct internal and external training on operational processes and customer-specific requirements.
• Monitor service performance and prepare daily, weekly, and monthly KPI reports.
• Act as a communication control point between customers and operations teams.
• Identify operational issues and recommend improvements in collaboration with the Operations Manager.
• Respond to customer requests and support quotation preparation when required.
• Travel regionally or overseas as needed.

EA License No: 20C0270

Wecruit Pte Ltd