Regional Key Account Manager - Account Management

geodis apac (holdings) pte. ltd.; Singapore; Sur place; SGD 120 000 - 180 000; Plein temps

Résumé du poste

GEODIS APAC Holdings Pte. Ltd. seeks a senior sales professional to lead account management and drive initiatives across APAC and the Middle East.

You will use consultative selling and data analytics to tailor supply chain solutions, boost customer satisfaction, and drive revenue growth. Responsibilities include strengthening customer relationships, promoting integrated logistics, expanding market share, and collaborating with product, IT, and management to create value-added services.

Qualifications

• Bachelor-level degree in a related discipline or equivalent.
• Strong negotiation and presentation skills applied in sales contexts.
• Expertise in sales techniques including consultative selling, customer psychology, and purchasing patterns.
• Ability to leverage data analytics to optimize sales processes.
• Minimum 10 years of relevant sales experience, including at least 3 years in a senior sales role.

Responsabilités

• Develop and maintain strong customer relationships to safeguard sales revenue and gross profit while ensuring high customer satisfaction.
• Promote integrated logistics solutions to increase service and pricing consistency.
• Expand business share and deepen client relationships across APAC and Middle East regions.
• Apply consultative selling techniques to identify supply chain challenges and design value-creating solutions.
• Proactively manage and resolve account issues using continuous improvement to enhance service levels.
• Improve client satisfaction by analyzing feedback and surveys and implementing actions.
• Collaborate with product stakeholders, IT, and management to develop value-adding offerings.
• Gather, consolidate, analyze, and report management information including volume, revenue, gross profit, and yield metrics.
• Use CRM systems to document RFQs and meetings accurately.
• Collect and relay competitor intelligence to inform company strategy.

Connaissances

Negotiation skills

Presentation skills

Sales techniques

Data analytics

Relationship management

Formation

Degree in related discipline

Outils

CRM system

Description du poste

JobSummary

LeadaccountmanagementandsalesinitiativestogrowbusinessshareandclientrelationshipsacrossAPACandtheMiddleEast.Useconsultativesellinganddataanalyticstodeveloptailoredsupplychainsolutions,enhancecustomersatisfaction,anddriverevenuegrowth.

Responsibilities

• Developandmaintainstrongcustomerrelationshipstosafeguardsalesrevenueandgrossprofitwhileensuringhighcustomersatisfaction
• Increaseserviceandpricingconsistencybypromotingintegratedlogisticssolutions
• Expandbusinessshareanddeepenclientrelationshipsbyidentifyingandengagingkeyinfluencers,gatekeepers,anddecisionmakersacrossAPACandMiddleEastregions
• Applyconsultativesellingtechniquestoidentifysupplychainchallengesanddesignvalue-creatingsolutionsthatincreaseclientengagementandshareofwalletforGEODIS
• Proactivelymanageandresolveaccountissuesusingcontinuousimprovementprinciplestoenhanceservicelevels
• Improveclientsatisfactionbyanalyzingformalfeedbackandcustomersurveysandimplementingnecessaryactions
• Collaboratewithproductstakeholders,IT,andmanagementteamstodevelopvalue-addingserviceofferingsforclients
• Gather,consolidate,analyze,andreportmanagementinformationincludingvolume,revenue,grossprofit,andyieldmetrics
• UtilizeCRMsystemstodocumentallRFQsandmeetingsaccurately
• Collectandrelaycompetitorintelligencethroughongoingcontactwithstrategiccustomerstoinformcompanystrategy

Requiredcompetenciesandcertifications

• Degreeinarelateddiscipline
• Proficientnegotiationandpresentationskillsappliedinsalescontexts
• Expertiseinsalestechniquesincludingconsultativeselling,customerpsychology,andpurchasingpatterns
• Abilitytoleveragedataanalyticstooptimizesalesprocesses
• Minimum10yearsofrelevantsalesexperience,includingatleast3yearsinaseniorsalesrole

Preferredcompetenciesandqualifications

• Willingnessandabilitytoundertakeregularinternationalbusinesstravel
• Flexibilitytoworkirregularhoursassociatedwithbusinesstravel
• RoleisbasedinSingapore