Regional Head of Operations - Wealth Management

Charterhouse Asia; Singapore; On-site; SGD 240,000 - 420,000; Full time

Job summary

Charterhouse Asia seeks an experienced Private Banking / Wealth Management Operations Leader to oversee a broad operations portfolio in Singapore. The role requires senior leadership, strong product knowledge, and the ability to drive reliable service delivery while strengthening controls.

You will work with bankers, product specialists, and senior stakeholders to resolve complex operational issues, manage capacity, and lead onshore/offshore teams with regional exposure.

Qualifications

• Substantial Private Banking or Wealth Management operations experience, ideally within a large, established Private Bank.
• At least 15 years of relevant experience, including senior leadership across multiple operational functions.
• Avaloq experience would be advantageous.
• All-round operational background with end-to-end lifecycle understanding across products and teams.
• Experience managing regional operations and onshore/offshore delivery arrangements.
• Confidence to engage senior bankers and product specialists and take ownership of difficult decisions.
• Hands-on leadership while setting clear priorities and direction.
• Experience supporting business growth, new products, and changing client requirements.

Responsibilities

• Operational leadership across shared services and processing activities spanning middle office, settlements, corporate actions, derivatives, funds, fees, and reference data.
• Serve as senior escalation point, delivering practical solutions to complex client, product, and transaction requirements.
• Apply knowledge across equities, fixed income, derivatives, and investment funds.
• Lead onshore and offshore teams, strengthen accountability and service standards.
• Maintain governance, manage incidents, and address audit findings and control gaps.
• Simplify processes, enhance systems, and introduce automation while ensuring stable delivery.
• Develop leadership capability and succession plans.

Job description

Charterhouse Asia seeks an experienced Private Banking / Wealth Management Operations Leader to oversee a broad operations portfolio in Singapore. The role requires senior leadership, strong product knowledge, and the ability to drive reliable service delivery while strengthening controls.

You will work with bankers, product specialists, and senior stakeholders to resolve complex operational issues, manage capacity, and lead onshore/offshore teams with regional exposure.