Regional Engagement & Operations Lead

DBS Bank Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

DBS Bank Ltd. seeks a strategic operations professional for the COO Office/Business Mgmt & Support. You will support GFMO operations, governance, and regional initiatives, engaging stakeholders across locations to drive regional effectiveness and risk management.

The role emphasizes process improvement, data-driven decision making, and leveraging BI tools to enhance operational performance within a trusted, One Bank framework.

Qualifications

• Experience in operational risk management, governance, controls and process improvement initiatives.
• Process mapping and workflow design; evaluate and enhance existing processes for efficiency and control.
• Strong analytical skills with data cleansing and turning insights into recommendations.

Responsibilities

• RPC Service Delivery Management and Governance; oversee intra-group agreements and SLAs.
• Drive standardisation, governance forums and stakeholder engagement across regional locations.
• Manage deviations, remediation of gaps and ensure adherence to DBS policies and controls.

Skills

Stakeholder management

Data analytics

PowerPoint

Tableau

MS Office

Education

Bachelor's Degree

Tools

Tableau

Excel

Job description

DBS Bank Ltd. seeks a strategic operations professional for the COO Office/Business Mgmt & Support. You will support GFMO operations, governance, and regional initiatives, engaging stakeholders across locations to drive regional effectiveness and risk management.

The role emphasizes process improvement, data-driven decision making, and leveraging BI tools to enhance operational performance within a trusted, One Bank framework.