Regional E-Commerce Manager cum Key Account Manager, ASEAN (Japanese Speaking)

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.

Singapore

On-site

SGD 90,000 - 160,000

Full time

14 days+
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Benefits offered by this job

Transportation allowance (SGD 100 per月
Medical insurance coverage
Health screening support
Annual Leave: 14 days
Hybrid or remote work arrangements

Job summary

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. seeks a regional E-commerce Key Account Manager to drive growth across ASEAN markets.

You will build relationships with Shopee, Lazada and TikTok Shop, manage regional accounts, review performance, and translate initiatives into market-specific actions for local teams. You will negotiate commercial agreements, lead cross-functional projects with Marketing and HQ, and travel regularly within ASEAN to deliver measurable business outcomes and maximize

Qualifications

  • Proficiency in English for liaising with English-speaking regional platform partners and stakeholders across ASEAN.
  • Proficiency in Japanese for liaising and collaborating with Japanese-speaking headquarters stakeholders.
  • Proven experience in FMCG/Household Items, with exposure to Marketing, Trade Marketing, and/or E-commerce functions.
  • Strong knowledge of ASEAN e-commerce platforms, including Shopee, TikTok Shop, and Lazada.
  • Experience in e-commerce Key Account Management and/or B2B sales.
  • Hands-on experience in commercial negotiations and Joint Business Planning (JBP).
  • Ability to analyse platform performance, market trends, and business opportunities.
  • Willingness to travel regularly within ASEAN countries as required.

Responsibilities

  • Build and strengthen relationships with key regional e-commerce platforms, including Shopee, Lazada, and TikTok Shop.
  • Manage regional key accounts and conduct regular business reviews with platform stakeholders.
  • Monitor sales performance, analyse trends, and prepare business reports and presentations.
  • Gather insights on platform strategies, seller programmes, algorithm updates, and emerging opportunities.
  • Negotiate commercial agreements and strategic partnerships to support regional growth objectives.
  • Translate regional initiatives into practical, market-specific strategies for local teams.
  • Provide hands-on guidance to country teams in developing and executing e-commerce growth plans.
  • Collaborate closely with Marketing, Trade Marketing, E-commerce, and headquarters stakeholders.
  • Lead cross-functional discussions, align objectives, and drive successful implementation of strategic projects.
  • Facilitate decision-making and ensure initiatives deliver measurable business outcomes across assigned markets.

Skills

English proficiency
Japanese proficiency
FMCG experience
ASEAN e-commerce
Key account management
B2B sales
Negotiations
JBP (Joint Business Planning)
Market analysis
Travel willingness

Job description

Responsibilities
  • Build and strengthen relationships with key regional e-commerce platforms, including Shopee, Lazada, and TikTok Shop.
  • Manage regional key accounts and conduct regular business reviews with platform stakeholders.
  • Monitor sales performance, analyse trends, and prepare business reports and presentations.
  • Gather insights on platform strategies, seller programmes, algorithm updates, and emerging opportunities.
  • Negotiate commercial agreements and strategic partnerships to support regional growth objectives.
  • Translate regional initiatives into practical, market-specific strategies for local teams.
  • Provide hands-on guidance to country teams in developing and executing e-commerce growth plans.
  • Collaborate closely with Marketing, Trade Marketing, E-commerce, and headquarters stakeholders.
  • Lead cross-functional discussions, align objectives, and drive successful implementation of strategic projects.
  • Facilitate decision-making and ensure initiatives deliver measurable business outcomes across assigned markets.
Requirements
  • Proficiency in English for liaising with English-speaking regional platform partners and stakeholders across ASEAN.
  • Proficiency in Japanese for liaising and collaborating with Japanese-speaking headquarters stakeholders.
  • Proven experience in FMCG/Household Items, with exposure to Marketing, Trade Marketing, and/or E-commerce functions.
  • Strong knowledge of ASEAN e-commerce platforms, including Shopee, TikTok Shop, and Lazada.
  • Experience in e-commerce Key Account Management and/or B2B sales.
  • Hands-on experience in commercial negotiations and Joint Business Planning (JBP).
  • Ability to analyse platform performance, market trends, and business opportunities.
  • Willingness to travel regularly within ASEAN countries as required.
Benefits & Perks
  • Transportation allowance (SGD 100 per month)
  • Medical insurance coverage
  • Health screening support
  • Annual Leave: 14 days
  • Hybrid or remote work arrangements may be considered based on business or personal needs
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