Job Summary
The Regional IT Consultant's key responsibility is to support workflow system (Outsystems). The candidate is also required to drive the adoption and implementation of innovative digital technologies across the region. This role ensures alignment between business objectives and IT strategies, delivering scalable solutions that enhance operational efficiency, customer experience, and digital transformation initiatives. The consultant will collaborate with cross-functional teams, manage regional projects, and provide technical expertise to support digital platforms and tools.
Key Accountabilities
- Workflow System Support and Maintenance:
Design, develop and maintain apps and workflows in Outsystems
Support integration of Outsystems with other systems
End user support - Digital Solutions Implementation:
Design, deploy, and maintain digital solutions that meet regional business needs
Ensure seamless integration of new technologies with existing systems - Web Development & Application Support:
Develop and maintain web-based applications using technologies such as .NET, C#, HTML, CSS, JavaScript and Python
Support API integrations and ensure secure, scalable architecture - Project Management:
Lead regional IT projects from planning to execution, ensuring timely delivery and compliance with global standards
Monitor project progress, manage risks, and report status to stakeholders - Stakeholder Collaboration:
Work closely with business units, global IT teams, and vendors to identify requirements and deliver solutions
Act as a regional point of contact for digital initiatives and support - Innovation &Optimization:
Identify opportunities for process automation and digitalization
Evaluate emerging technologies and recommend adoption strategies - Team Management:
Mentor and coach team members, providing guidance
Foster collaboration, knowledge sharing and teamwork - Support & Training:
Provide technical support for digital tools and platforms
Conduct training sessions for end-users to ensure effective utilization of solutions - Compliance & Security:
Ensure all solutions adhere to cybersecurity, data privacy, and compliance standards
Key Job Requirements
- Technical Skills:
Experience in Outsystems
Strong knowledge of web development frameworks (.NET, C#, ASP.NET) and front-end technologies (HTML, CSS, JavaScript)
Familiarity with APIs, cloud platforms (Azure, AWS), ERP systems, and automation technologies
Understanding of database management (SQL Server, Oracle) - Soft Skills:
Excellent communication and stakeholder management skills
Strong problem-solving and analytical abilities
Ability to work independently and manage multiple priorities
Ability to actively research and propose solutions
Ability to lead and guide team members
Critical Work Experience
5+ years in IT roles with a focus on workflow (Outsystems), digital solutions, system integration, or IT project management
Regional or multi-country experience preferred
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field
- ITIL, PMP, or relevant cloud/web development certifications