Regional Assistant Manager, IT Consultant

Epson Singapore; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

Epson Singapore is seeking a Regional IT Consultant to support the Outsystems workflow system, drive digital technology adoption across the region, and align IT with business objectives to deliver scalable solutions. You will collaborate with cross-functional teams, manage regional projects, and provide technical expertise across digital platforms.

The role emphasizes hands-on development, system integrations, and training to enable digital transformation while ensuring cybersecurity and

Qualifications

• 5+ years in IT roles with a focus on workflow (Outsystems), digital solutions, system integration, or IT project management.
• Regional or multi-country experience preferred.
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• ITIL, PMP, or relevant cloud/web development certifications.

Responsibilities

• Design, develop and maintain apps and workflows in Outsystems.
• Support integration of Outsystems with other systems.
• End user support.
• Design, deploy, and maintain digital solutions that meet regional business needs.
• Ensure seamless integration of new technologies with existing systems.
• Support API integrations and ensure secure, scalable architecture.
• Lead regional IT projects from planning to execution, ensuring timely delivery and compliance with global standards.
• Monitor project progress, manage risks, and report status to stakeholders.
• Work closely with business units, global IT teams, and vendors to identify requirements and deliver solutions.
• Act as a regional point of contact for digital initiatives and support.
• Identify opportunities for process automation and digitalization.
• Evaluate emerging technologies and recommend adoption strategies.
• Mentor and coach team members, providing guidance.
• Foster collaboration, knowledge sharing and teamwork.
• Provide technical support for digital tools and platforms.
• Conduct training sessions for end-users to ensure effective utilization of solutions.
• Ensure all solutions adhere to cybersecurity, data privacy, and compliance standards.

Skills

Outsystems

APIs

Cloud platforms (Azure, AWS)

ERP systems

Automation technologies

SQL Server

Oracle

Stakeholder management

Problem-solving

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

ITIL certification

PMP certification

Cloud/web development certifications

Tools

APIs tooling

Cloud integration tools

Job description

The Regional IT Consultant’s key responsibility is to support workflow system (Outsystems). The candidate is also required to drive the adoption and implementation of innovative digital technologies across the region. This role ensures alignment between business objectives and IT strategies, delivering scalable solutions that enhance operational efficiency, customer experience, and digital transformation initiatives. The consultant will collaborate with cross-functional teams, manage regional projects, and provide technical expertise to support digital platforms and tools.

Key Accountabilities

1. Workflow System Support and Maintenance:

• Design, develop and maintain apps and workflows in Outsystems
• Support integration of Outsystems with other systems
• End user support

2. Digital Solutions Implementation:

• Design, deploy, and maintain digital solutions that meet regional business needs
• Ensure seamless integration of new technologies with existing systems

3. Web Development & Application Support:

• Support API integrations and ensure secure, scalable architecture

4. Project Management:

• Lead regional IT projects from planning to execution, ensuring timely delivery and compliance with global standards
• Monitor project progress, manage risks, and report status to stakeholders

5. Stakeholder Collaboration:

• Work closely with business units, global IT teams, and vendors to identify requirements and deliver solutions
• Act as a regional point of contact for digital initiatives and support
• Identify opportunities for process automation and digitalization
• Evaluate emerging technologies and recommend adoption strategies

7. Team Management:

• Mentor and coach team members, providing guidance
• Foster collaboration, knowledge sharing and teamwork

8. Support & Training:

• Provide technical support for digital tools and platforms
• Conduct training sessions for end-users to ensure effective utilization of solutions

9. Compliance & Security:

• Ensure all solutions adhere to cybersecurity, data privacy, and compliance standards

Key Job Requirements

1. Technical Skills:

• Experience in Outsystems
• Familiarity with APIs, cloud platforms (Azure, AWS), ERP systems, and automation technologies
• Understanding of database management (SQL Server, Oracle)

2. Soft Skills:

• Excellent communication and stakeholder management skills
• Strong problem-solving and analytical abilities
• Ability to work independently and manage multiple priorities
• Ability to actively research and propose solutions
• Ability to lead and guide team members

Critical Work Experience

• 5+ years in IT roles with a focus on workflow (Outsystems), digital solutions, system integration, or IT project management
• Regional or multi-country experience preferred

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field
• ITIL, PMP, or relevant cloud/web development certifications