Regional Account Director

Tata Consultancy Services; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Tata Consultancy Services in Singapore seeks an Account Director to lead a high-profile FMCG SEA account, shaping strategy, driving revenue growth, and ensuring profitable delivery across SEA while aligning with cross-functional teams.

You will mentor Account Managers, deepen client relationships, and navigate regional market dynamics to deliver on ambitious targets with flawless execution and governance.

Qualifications

• Bachelor's degree in Marketing, Business, Advertising or related field (MBA preferred).
• 8+ years in progressive account management; 5+ years in team leadership.
• Proven FMCG, SEA regional account leadership experience.

Responsibilities

• Oversee account profitability, revenue growth, and budget management across SEA markets.
• Identify white-space opportunities, pitch expanded solution offerings, and capture new business within the FMCG account across SEA.
• Build strong relationships with regional stakeholders and lead issue resolution and risk mitigation.

Skills

Account leadership

Strategic growth

Client relationship

SEA market knowledge

FMCG expertise

Stakeholder mgmt

Travel readiness

Commercial pitching

Education

Bachelor's Degree in Marketing

MBA preferred

Tools

Packaging artwork platforms

Reprographics workflows

Print production software

Job description

POSITION SUMMARY

The Account Director acts as the strategic, operational, and commercial lead for a high-profile global key account in the FMCG sector across the South East Asia (SEA) region.

This role establishes trusted advisor relationships with senior FMCG stakeholders, drives organic business growth, and maintains full accountability for account revenue and profitability across SEA.

The Account Director works closely with cross-functional Operations teams to optimize packaging artwork workflows, streamline production processes, and resolve critical project bottlenecks to ensure flawless execution and quality standards.

Additionally, this role oversees, mentors, and directs a team of Account Managers to deliver exceptional account leadership across all markets.

KEY RESPONSIBILITIES

Account Growth & Financial Management

• Regional Commercial Ownership: Oversee account profitability, revenue growth, and budget management across all SEA markets to ensure margins and targets are met.

• Organic Business Growth: Identify white-space opportunities, pitch expanded solution offerings, and capture new business within the FMCG account across the SEA region.

• Client Needs & Solution Tailoring: Deeply understand client challenges, market dynamics, and regional FMCG trends to create custom-tailored solutions and strategic proposals.

Stakeholder Management & Strategic Leadership

• Regional Stakeholder Engagement: Build and sustain strong, trusted relationships with key brand, procurement, and regional executive stakeholders across SEA.

• Risk Mitigation & Issue Resolution: Act as the primary senior escalation point for client issues, leading root-cause resolution, risk mitigation, and pitch presentations.

Operations & Workflow Optimization

• Packaging Artwork Workflow & Escalation: Utilize deep domain knowledge in packaging artwork execution, reprographics, and artwork escalation pathways to navigate complex SEA packaging workflows.

• Operational Collaboration: Partner with Operations teams to optimize workflows, streamline end-to-end processes, improve efficiency, and uphold strict project quality and deadline standards.

Team Leadership & Governance

• Team Leadership: Manage, mentor, and guide a dedicated team of Account Managers, fostering high performance, professional development, and structured team support across the account.

QUALIFICATIONS & SKILLS

• Education: Bachelor's Degree in Marketing, Business, Advertising, or a related field (Master's/MBA preferred).

• Experience: 8+ years of progressive account management experience in an agency or marketing services environment; minimum 5+ years in a team leadership role.

• Industry Expertise: Proven experience leading high-profile, multi-market FMCG global/regional client accounts within the SEA region.

• Technical Knowledge: Expert understanding of Packaging Artwork escalation, reprographics, workflow platforms, and print production management across SEA markets.

• Commercial Skills: Demonstrated track record of pitching, managing commercial proposals, and achieving revenue and margin targets.

• Travel: Ability to travel regionally within South East Asia as required for client engagement and operational alignment.