Account Director

McCANN Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

McCann Singapore is seeking an Account Director to act as the senior client contact, guiding client relationships and ensuring delivery of marketing and advertising objectives. You will lead agency resources to meet client needs and collaborate with both local and global teams to achieve strategic outcomes.

The role requires 8–10 years in account management, strong organizational skills, and the ability to manage budgets while mentoring junior staff.

Qualifications

• 8–10 years of account management experience in an agency
• Highly organized, detail-oriented and meticulous
• Ability to work in a fast-paced environment and juggle multiple projects
• Proactive, self-starter who can work in a team and independently
• Strong collaboration locally and globally with clients and partners

Responsibilities

• Act as the primary senior client contact for assigned projects and develop client relationships.
• Lead agency resources to meet client marketing and advertising needs.
• Collaborate locally and globally with the agency, client, and partners.
• Set expectations on quality of creative ideas and adherence to brand guidelines.
• Work with Group Account Director to manage client budgets and update estimates.
• Mentor junior team members.
• Demonstrate proactive problem-solving to address complex client initiatives.

Skills

Client relationship management

Strategic account planning

Budgeting and financial updates

Team leadership and mentoring

Cross-functional collaboration

Agency project management

Job description

You will work closely with the clients in identifying short- and long-term needs and objectives; craft appropriate strategies and will identify and implement quality solutions to achieve client goals. In addition, you will also be responsible for managing and leading agency resources in order to meet client’s marketing and advertising needs. The successful Account Director will ensure a collaborative working environment is achieved locally and globally between the agency, the client, and partners.

Responsibilities

• Act as the primary, senior client contact for assigned projects, developing relationships with clients and working closely with them to learn their business and customer experience needs.
• Accountable to the client leads to work towards owner KPI’s and revenue targets.
• Sets expectations on the quality of creative ideas and work within brand guidelines.
• Has a strong understanding of the strategy to creative and production processes.
• Works with Group Account Director to produce client budgets and estimate updates; coordinates estimate for client approval.
• Display hunger and ability to rise to new challenges.
• Leverage and build upon a customer journey plan for owners.
• Demonstrate a strong grasp of business objectives of the client and ways in which McCann Singapore can contribute to both their long and short-term business strategy.
• Be a problem solver, showing ability to resolve issues independently and dig in to solve complex business initiatives.
• Responsible for cultivating a team environment and working collaboratively (with a sense of tenacity) to generate solutions for clients.
• Mentor to junior team members.

Required Skills

• Ability to work in a fast paced environment and adapt to change.
• Minimum 8 - 10 years of experience in an account management role in an agency environment.
• Must be extremely organized, detailed and meticulous.
• Ability to work well under pressure juggling multiple projects and deadlines simultaneously.
• Proactive, self-starter who can work as part of a team primarily and independently when needed.