Regional Account Director

SGS & Co; Singapore; On-site; SGD 180,000 - 300,000; Full time

Job summary

SGS & Co is seeking a Senior Regional Commercial Owner to oversee profitability, revenue growth, and budgeting across SEA FMCG accounts. You will drive white-space opportunities, tailor solutions, and present strategic proposals to regional executives.

You will lead a team of Account Managers, manage cross-functional collaboration with operations, and serve as the primary escalation point for client issues, ensuring on-time delivery and targets across multiple markets.

Qualifications

• 8+ years in account management within agency or marketing services.
• 5+ years in a team leadership role.
• Experience leading high-profile FMCG multi-market accounts in SEA.
• Expert packaging artwork escalation, reprographics, and print production knowledge in SEA.
• Proven track record of pitching and closing commercial proposals.
• Willingness to travel regionally across SEA.

Responsibilities

• Regional Commercial Ownership: Oversee account profitability, revenue growth, and budget management across all SEA markets to ensure margins and targets are met.
• Organic Business Growth: Identify white-space opportunities, pitch expanded solution offerings, and capture new business within the FMCG account across the SEA region.
• Client Needs & Solution Tailoring: Deeply understand client challenges, market dynamics, and regional FMCG trends to create custom-tailored solutions and strategic proposals.
• Regional Stakeholder Engagement: Build and sustain strong, trusted relationships with key brand, procurement, and regional executive stakeholders across SEA.
• Risk Mitigation & Issue Resolution: Act as the primary senior escalation point for client issues, leading root-cause resolution, risk mitigation, and pitch presentations.
• Packaging Artwork Workflow & Escalation: Utilize deep domain knowledge in packaging artwork execution, reprographics, and artwork escalation pathways to navigate complex SEA packaging workflows.
• Operational Collaboration: Partner with Operations teams to optimize workflows, streamline end-to-end processes, improve efficiency, and uphold strict project quality and deadline standards.
• Team Leadership: Manage, mentor, and guide a dedicated team of Account Managers, fostering high performance, professional development, and structured team support across the account.

Skills

Account management

Strategic leadership

Sales & proposals

Stakeholder management

Packaging artwork knowledge

SEA market knowledge

Team mentoring

Budget & revenue tracking

Education

Bachelor’s degree in Marketing/Business/Advertising

Job description

Regional Commercial Ownership: Oversee account profitability, revenue growth, and budget management across all SEA markets to ensure margins and targets are met .

Organic Business Growth: Identify white-space opportunities, pitch expanded solution offerings, and capture new business within the FMCG account across the SEA region .

Client Needs & Solution Tailoring: Deeply understand client challenges, market dynamics, and regional FMCG trends to create custom-tailored solutions and strategic proposals .

Stakeholder Management & Strategic Leadership

Regional Stakeholder Engagement: Build and sustain strong, trusted relationships with key brand, procurement, and regional executive stakeholders across SEA .

Risk Mitigation & Issue Resolution: Act as the primary senior escalation point for client issues, leading root-cause resolution, risk mitigation, and pitch presentations .

Operations & Workflow Optimization

Packaging Artwork Workflow & Escalation: Utilize deep domain knowledge in packaging artwork execution, reprographics, and artwork escalation pathways to navigate complex SEA packaging workflows .

Operational Collaboration: Partner with Operations teams to optimize workflows, streamline end-to-end processes, improve efficiency, and uphold strict project quality and deadline standards .

Team Leadership: Manage, mentor, and guide a dedicated team of Account Managers, fostering high performance, professional development, and structured team support across the account .

QUALIFICATIONS & SKILLS

Education: Bachelor’s Degree in Marketing, Business, Advertising, or a related field (Master’s/MBA preferred) .

Experience: 8+ years of progressive account management experience in an agency or marketing services environment; minimum 5+ years in a team leadership role .

Industry Expertise: Proven experience leading high-profile, multi-market FMCG global/regional client accounts within the SEA region .

Technical Knowledge: Expert understanding of Packaging Artwork escalation, reprographics, workflow platforms, and print production management across SEA markets .

Commercial Skills: Demonstrated track record of pitching, managing commercial proposals, and achieving revenue and margin targets .

Travel: Ability to travel regionally within South East Asia as required for client engagement and operational alignment .