Raffles Hotel Singapore - Senior/Facilities Technician

beach road hotel (1886) ltd.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Benefits offered by this job

5-day Work Week

Duty Meals are provided

Colleagues' Discount and/or Preferntal

Flexible Benefit - Dental/Optical/Vac/

Medical and Wellness Benefit

Comprehensive Insurance Coverage

Local/Overseas Career Development &amp

Holistic Learning and Development Opps

Job summary

Raffles Hotel Singapore is seeking a Facilities Technician to support daily engineering operations, ensuring comfortable temperatures, clean water, hot water, and reliable television, satellite, and audio-visual services for guests and events.

You will handle preventive maintenance, respond to outages, inspect safety, and assist in emergencies, working with a team to uphold Accor values and guest satisfaction.

Qualifications

• Nitec Certificate in Building Facilities Maintenance, Electrical / Electronics, Air conditioning servicing and/or Plumbing.
• Minimum of 1 year of relevant experience.
• Good working knowledge of Microsoft Office.

Responsibilities

• Operates equipment to maintain comfortable room temperatures in hotel areas.
• Operates equipment to deliver clean water to hotel services.
• Operates equipment to deliver hot water to services as required.
• Operates TV and satellite equipment to guest suites as required.
• Provides audio visual support for hotel events.
• Assists and supports the emergency operations team during incidents.
• Rectifies equipment and facilities breakdowns as required.
• Replaces faulty components / lighting bulbs as required.
• Responds to technical issues from hotel patrons promptly.
• Collects daily utilities meter readings and verifies plant/equipment operations.
• Patrols hotel grounds to verify fire and safety risks and lighting timings.
• Operates plant facilities to support hotel operations.
• Rectifies / repairs damaged furniture and paints surfaces to high quality.
• Operates elevators, dumbwaiters, pools, fountains and related systems as required.

Skills

Detailed Engineering knowledge

Planning ahead

Great communicator

Communication with all levels

Service oriented professionalism

Team collaboration

Multicultural awareness

Sense of urgency

Prioritization

Education

Nitec Certificate in Building Facilities Maintenance, Electrical / Electronics, Air conditioning servicing and/or Plumbing

Tools

Microsoft Office

Job description

The Facilities Technician is responsible for daily engineering sections to support the hotel operations.

Primary Responsibilities

Daily Engineering Operations

• Operates the equipment to deliver a comfortable room temperature to hotel areas.
• Operates the equipment to deliver clean water to the respective services in the hotel.
• Operates the equipment to deliver hot water to the respective services in the hotel as required.
• Operates the equipment to deliver clear and sharp images from the television and satellites equipment to hotel guest suites as required.
• Operates the equipment to deliver audio visual support to the hotel event as required.
• Assists and supports the emergency operations team during an emergency and a crisis in a timely and efficient manner.

Shift Operations

• Rectifies equipment and facilities breakdown as required.
• Replaces faulty components / lighting bulbs as required.
• Responds to requests relating to technical issues from hotel patrons in a timely and efficient manner.
• Collects daily utilities meter readings and verify plant / equipment are in proper operations as required.
• Patrols hotel grounds to verify fire and safety risk as required.
• Patrols hotel grounds to verify all lightings on hotel grounds operate within the preset timings as required.

Plant and Facilities Services

• Operates plant facilities to support every aspect of hotel operations in a timely and efficient manner.

Preventive Maintenance

• Rectifies / Repairs damaged furniture to the highest quality level and in a timely manner.
• Rectifies / Paints defective building surfaces to the highest quality level and in a timely manner.

Other Responsibilites

• Operates the hotel elevators and dumbwaiters as required.
• Operates the hotel swimming pool and water fountains as required.
• Operates the hotel fire protection services as required.
• Operates the hotel drainage and sanitary system as required.
• Operates the hotel television and satellites system as required.
• Operates the hotel public music system as required.
• Operates the hotel lightings and dimming system as required.

Involvement In Wider Job Function Actions/Relationships

• Upholds Accor Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect, in the execution of all duties and responsibilities.
• Participates and supports sustainability in Corporate initiatives and programmes.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Nitec Certificate in Building Facilities Maintenance, Electrical / Electronics, Air conditioning servicing and/or Plumbing.
• Minimum of 1 year of relevant experience.
• Good working knowledge of Microsoft Office.

Competencies

• Detailed Engineering knowledge.
• Planning ahead.
• Great communicator.
• Ability to communicate with all levels of colleagues.
• Service oriented professionalism.
• Ability to contribute in a team environment.
• Multicultural awareness to work with colleagues from diverse cultures.
• Responsive to change within the team.
• Sense of urgency and able to set priorities.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues' Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit - Dental/Optical/Vacation Expenses/Children's Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.