Senior / Facilities Technician

Accor Asia Corporate Offices; Singapore; On-site; SGD 27,000 - 47,000; Full time

Benefits offered by this job

Duty meals

Colleagues' discount and preferential/

Job summary

Raffles Hotel Singapore is seeking a Senior/Facilities Technician to support daily engineering operations and guest services. The role covers maintaining climate control, water supply, and AV systems to ensure a premium guest experience.

Ideal candidates should have a Nitec certificate in relevant fields and at least 1 year of experience. The job involves routine maintenance, safety patrols, and collaboration with hotel teams.

Qualifications

• Nitec Certificate or equivalent in building facilities maintenance or related fields.
• Minimum of 1 year of relevant experience in facilities/engineering.
• Strong communication skills and ability to work with all levels.

Responsibilities

• Operate equipment to maintain comfortable room temperatures in hotel areas.
• Provide clean and hot water supply to hotel services as required.
• Ensure TV and satellite systems deliver clear images for guest rooms and events.
• Support emergency operations with prompt and effective actions when required.
• Rectify equipment faults, replace faulty components or bulbs, and respond to guest tech requests.
• Carry out preventive maintenance and patrol safety and lighting across hotel grounds.

Skills

Communication

Teamwork

Planning

Urgency management

Education

Nitec Certificate in Building Facilities Maintenance, Electrical / Electronics, Air conditioning servicing and/or Plumbing

Tools

Microsoft Office

Job description

Company Description

Raffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors where suites, social spaces, award-winning restaurants and bars are presented for discerning travellers. No visit to Singapore is complete without a stay here, where the grand historic hotel exudes old-world grandeur infused with the unique charm of the city state.

Job Description

The Senior / Facilities Technician is responsible for daily engineering sections to support the hotel operations.

Primary Responsibilities

Daily Engineering Operations

• Operates the equipment to deliver a comfortable room temperature to hotel areas.
• Operates the equipment to deliver clean water to the respective services in the hotel.
• Operates the equipment to deliver hot water to the respective services in the hotel as required.
• Operates the equipment to deliver clear and sharp images from the television and satellites equipment to hotel guest suites as required.
• Operates the equipment to deliver audio visual support to the hotel event as required.
• Assists and supports the emergency operations team during an emergency and a crisis in a timely and efficient manner.

Shift Operations

• Rectifies equipment and facilities breakdown as required.
• Replaces faulty components / lighting bulbs as required.
• Responds to requests relating to technical issues from hotel patrons in a timely and efficient manner.
• Collects daily utilities meter readings and verify plant / equipment are in proper operations as required.
• Patrols hotel grounds to verify fire and safety risk as required.
• Patrols hotel grounds to verify all lightings on hotel grounds operate within the preset timings as required.

Plant and Facilities Services

• Operates plant facilities to support every aspect of hotel operations in a timely and efficient manner.
• Preventive maintenance.
• Rectifies / Repairs damaged furniture to the highest quality level and in a timely manner.
• Rectifies / Paints defective building surfaces to the highest quality level and in a timely manner.

Other Responsibilities

• Operates the hotel elevators and dumbwaiters as required.
• Operates the hotel swimming pool and water fountains as required.
• Operates the hotel fire protection services as required.
• Operates the hotel drainage and sanitary system as required.
• Operates the hotel television and satellites system as required.
• Operates the hotel public music system as required.
• Operates the hotel lightings and dimming system as required.

Involvement In Wider Job Function Actions/Relationships

• Upholds Accor Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect, in the execution of all duties and responsibilities.
• Participates and supports sustainability in Corporate initiatives and programmes such as Corporate Social Responsibility, Diversity and Inclusion.
• Performs any other duties and responsibilities that may be assigned.

Qualifications

Candidate Profile

Knowledge and Experience

• Nitec Certificate in Building Facilities Maintenance, Electrical / Electronics, Air conditioning servicing and/or Plumbing.
• Minimum of 1 year of relevant experience.
• Good working knowledge of Microsoft Office.
• Detailed Engineering knowledge.
• Plan ahead.
• Great communicator.
• Ability to communicate with all levels of colleagues.
• Service oriented professionalism.
• Ability to contribute in a team environment.
• Responsive to change within the team.
• Sense of urgency and able to set priorities.

Additional Information

Benefits of Joining Raffles Hotel Singapore

• Duty Meals are provided.
• Colleagues' Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit - Dental/Optical/Vacation Expenses/Children's Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.