Quality Engineer / MES Quality SME at Jabil

Jabil; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Jabil in Singapore is seeking a MES Quality Engineer / MES Quality SME to lead the site MES quality program and ensure traceability, compliance, and continuous improvement across manufacturing. You will collaborate with Quality, Manufacturing Engineering, IT, Operations, and customers to sustain quality controls and DHR integrity.

The role covers MES validation, change control, CAPA, PFMEA, SP C/MSA, and data-driven quality insights.

Qualifications

• Bachelor’s degree in a relevant engineering discipline.
• CQE certification preferred.
• 5–8 years of quality/MES experience in manufacturing.

Responsibilities

• Own MES quality processes and applications at the site.
• Maintain MES quality workflows, inspection points, and data needs.
• Ensure MES config complies with customer, regulatory and internal quality needs.
• Lead MES quality standardization across manufacturing operations.
• Drive eDHR governance and traceability across processes.
• Develop dashboards for quality monitoring and reporting.
• Support audits, regulatory inspections, and CAPA activities.
• Train users on MES quality controls and lead cross-functional projects.

Skills

MES Systems

eDHR

Process Validation

CSV

Traceability

NCR & CAPA Management

PFMEA & Control Plans

SPC & MSA

Root Cause Analysis

8D Methodology

Cross-functional Leadership

Training & Coaching

Education

Bachelor's Degree in Quality Engineering

Bachelor's Degree in Industrial Engineering

Bachelor's Degree in Manufacturing Engineering

Bachelor's Degree in Mechanical Engineering

Job description

Quality Engineer / MES Quality SME

Location: Jabil, SG. Employment type: Full-time.

MES Quality Engineer / MES Quality SME Job Summary

The MES Quality Engineer serves as the Site Subject Matter Expert (SME) for Manufacturing Execution System (MES) quality processes, ensuring effective deployment, compliance, traceability, and continuous improvement of manufacturing quality controls throughout the product lifecycle. The role acts as the primary interface between Quality, Manufacturing Engineering, IT, Operations, and Customers regarding MES-related quality processes, system controls, and regulatory compliance requirements. The MES Quality Engineer supports site objectives related to quality, operational excellence, process effectiveness, customer satisfaction, compliance, and continuous improvement while ensuring MES systems support manufacturing requirements, electronic DHR integrity, traceability, and risk management.

Essential Duties and Responsibilities

• MES Quality System Ownership
  • Serve as Site SME for all MES quality-related processes and applications.
  • Own and maintain MES quality workflows, process routes, inspection points, and quality data collection requirements.
  • Ensure MES configuration complies with customer, regulatory, and internal quality requirements.
  • Lead MES quality standardization across manufacturing operations.
  • Drive adoption of best practices for electronic manufacturing records management.
• Traceability & Compliance
  • Ensure complete product traceability within MES, including:
    • Material Lot Traceability
    • PCB/PCBA Serial Number Traceability
    • Operator Traceability
    • Equipment Traceability
    • Process Revision Traceability
    • DMR Revision Traceability
  • Support compliance with:
    • ISO 13485
    • FDA 21 CFR Part 820
    • ISO 9001
    • IATF 16949 (where applicable)
    • Customer-specific requirements
• MES Process Control
  • Establish and maintain:
    • Process Verification workflows
    • Quality Gates
    • Hold and Release Controls
    • Electronic Device History Records (eDHR)
    • NCR workflows
    • Rework routing controls
    • Process escalation workflows
  • Ensure failed product disposition paths are defined and controlled within MES.
• Quality Engineering Support
  • Analyze MES quality performance metrics and identify improvement opportunities.
  • Support implementation of:
    • APQP
    • PFMEA
    • Control Plan
    • SPC
    • MSA
    • CAPA
    • 8D Problem Solving
    • Root Cause Analysis (RCA)
  • Lead MES-related investigations and corrective actions.
• Validation & Change Management
  • Support MES validation activities including:
    • IQ
    • OQ
    • PQ
    • CSV (Computer System Validation)
  • Participate in:
    • Engineering Changes
    • MES System Changes
    • New Product Introduction (NPI)
    • Process Validation Activities
  • Continuous Improvement: Lead MES process enhancement projects.
• Identify automation opportunities to improve
  • Quality Controls
  • Traceability
  • Productivity
  • Data Integrity
• Develop dashboards and reporting tools for quality monitoring.
• Audit & Customer Support
  • Support customer audits.
  • Support regulatory inspections.
  • Provide MES quality evidence and traceability records.
  • Present MES compliance status to management and customers.
• Training & Leadership
  • Train and mentor users on MES quality processes.
  • Provide guidance to:
    • Quality Engineers
    • Manufacturing Engineers
    • Production Supervisors
    • Operators
  • Develop site competency related to MES quality controls.

Key Deliverables

• MES Quality Procedures
• MES Validation Documentation
• Electronic DHR Compliance
• MES Change Control Records
• Quality Performance Deliverables
• Quality Route Verification Reports
• Traceability Compliance Reports
• Defect Analysis Reports
• CAPA Effectiveness Reports
• Quality Dashboard Metrics
• Compliance Deliverables
• Audit Readiness
• Regulatory Compliance Support
• Customer Requirement Traceability
• DMR Revision Traceability
• Controls Management

Reports to

Site Quality Manager or Regional Quality Manager. Functions as Site MES Quality SME. Provides technical leadership and mentoring to Quality Engineers, Manufacturing Engineers, and MES users. May lead cross-functional improvement projects.

Required Knowledge & Skills

• Technical Knowledge
  • MES Systems (Shopfloor/MES)
  • Electronic Device History Records (eDHR)
  • Process Validation
  • Computer System Validation (CSV)
  • Traceability Systems
  • NCR and CAPA Management
  • PFMEA & Control Plans
  • SPC and MSA
  • Root Cause Analysis
  • 8D Methodology
• Leadership Competencies
  • Strong analytical skills
  • Change management
  • Cross-functional leadership
  • Training and coaching capability
  • Project management skills
  • Communication and presentation skills

Education & Experience

• Education: Bachelor's Degree in Quality Engineering, Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, Electrical Engineering.
• Preferred: Certified Quality Engineer (CQE), Six Sigma Green Belt / Black Belt, Lean Manufacturing Certification, ISO 13485 Lead Auditor Experience.
• Minimum 5-8 years in Quality Engineering, Manufacturing Engineering, MES Implementation, Medical Device Manufacturing, Electronics Manufacturing.
• Positioning in Organization: Site Quality Manager, MES Quality SME / MES Quality Engineer, Quality Engineers, Manufacturing Engineers, Process Engineers, Production Supervisors, MES Administrators.

Company Culture and Values

Jabil (NYSE: JBL) is proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Equal Opportunity Statement

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.