Quality Engineer

FONG'S ENGINEERING AND MANUFACTURING PTE LTD; Singapore; On-site; SGD 48,000 - 62,000; Full time

Job summary

FONG'S ENGINEERING AND MANUFACTURING PTE LTD is seeking a Quality Engineer to support day-to-day quality and engineering activities for products, processes and operations in Singapore. You will assist in investigating issues, coordinating root-cause analyses and driving corrective actions to improve quality and customer satisfaction.

The role involves data collection, documentation, testing, and collaboration with multiple departments to resolve problems and implement process improvements.

Qualifications

• Diploma or Bachelor's degree in Engineering, Science or a related technical discipline.
• 1–3 years of relevant working experience preferred in engineering, manufacturing, quality or technical industries.
• Fresh graduates with internship or project experience may be considered.
• Strong analytical and problem-solving ability.
• Statistical Analysis (Hypothesis Testing, ANOVA, Gage R&R, DOE etc).
• Root cause analysis (Kepner-Tregoe, 5-Why, 6M etc).
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Able to work independently and in a team.
• Proficient in Microsoft Office applications.

Responsibilities

• Support day-to-day Quality and Engineering activities for products, processes and operations.
• Assist in investigating and resolving product, process, manufacturing and customer-related issues.
• Support customer feedback and complaint activities, including information gathering and documentation.
• Assist in identifying root causes and implementing corrective actions.
• Support maintenance of technical and quality documentation.
• Support product verification, testing, inspection and evaluation activities as required.
• Participate in quality and process improvement projects.
• Collect, organise and analyse data to support problem solving and decision making.
• Collaborate with Quality, Engineering, Manufacturing, Operations, Supply Chain and other departments to resolve issues.
• Support implementation of process improvements to improve product quality and customer satisfaction.

Skills

Analytical skills

Problem solving

Attention to detail

Communication skills

MS Office

Education

Engineering/Science degree

Job description

About the role

The Quality Engineer supports day-to-day Quality and Engineering activities associated with products, processes and operations. The role involves assisting in the investigation and resolution of product, process, manufacturing and customer-related issues, and supporting customer feedback and complaint activities.

Key responsibilities

• Support day-to-day Quality and Engineering activities associated with products, processes and operations

• Assist in the investigation and resolution of product, process, manufacturing and customer-related issues

• Support customer feedback and complaint activities, including information gathering, investigation coordination, documentation and follow-up

• Assist in identifying root causes of problems and implementing appropriate corrective and improvement actions

• Support preparation, review and maintenance of technical and quality documentation

• Support product and process verification, testing, inspection and evaluation activities as required

• Participate in product, process and quality improvement projects

• Collect, organise and analyse data to support problem solving, decision making and continuous improvement

• Work closely with Quality, Engineering, Manufacturing, Operations, Supply Chain, Service and other departments to resolve issues and complete assigned projects

• Support implementation of process improvements to improve product quality, efficiency, reliability and customer satisfaction

About you

• Diploma or Bachelor's degree in Engineering, Science or a related technical discipline

• Preferably 1–3 years of relevant working experience in engineering, manufacturing, quality, medical devices, life sciences or other technical industries

• Fresh graduates with relevant internship, industrial attachment or project experience may also be considered

• Good analytical and problem-solving ability

• Statistical Analysis (Hypothesis Testing, ANOVA, Gage R&R, DOE etc)

• Root cause analysis (Kepner-Tregoe, 5-Why, 6M etc)

• Strong attention to detail

• Good written and verbal communication skills

• Able to work effectively independently and within a team

• Proficient in Microsoft Office applications