Quality Control Specialist — Process & Compliance Champion

Recruit Express Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a Quality Control Specialist to support product quality, manufacturing process improvement and laboratory operations within a regulated environment. You will investigate quality issues, drive corrective actions and ensure compliance with quality standards and regulatory requirements.

You will collaborate with cross-functional teams, supervise QC activities, and contribute to continuous improvement initiatives across manufacturing and laboratory operations in

Qualifications

• Bachelor's degree in Chemistry, Biochemistry, Life Sciences or a related discipline.
• At least 3 years of manufacturing Quality Control experience, preferably within a regulated industry and with exposure to QC laboratory operations.
• Experience in process validation, non-conformance management and customer complaint investigations.
• Familiarity with ISO 13485, MDSAP requirements and Good Laboratory Practice (GLP).
• Knowledge of laboratory safety procedures, including the handling and disposal of biohazardous materials.
• Experience with ERP systems; SAP knowledge would be advantageous.
• Hands-on experience with statistical tools and quality improvement methodologies; Lean or Six Sigma Green Belt certification would be an advantage.
• Lead Auditor certification would be an added advantage.
• Strong analytical, problem-solving, communication and interpersonal skills, with the ability to work independently and collaborate effectively across teams.

Responsibilities

• Coordinate internal and supplier non-conformance reviews to ensure timely investigation, resolution and closure of quality notifications.
• Monitor QC testing yields and collaborate with Manufacturing and Engineering teams to identify and implement process improvements.
• Participate in customer complaint reviews and failure analysis of returned instruments to identify root causes and opportunities for product quality improvement.
• Establish quality control criteria and provide guidance and training to QC Technicians.
• Monitor process performance, product quality and quality trends, implementing improvement initiatives to achieve quality objectives.
• Oversee QC laboratory activities to support manufacturing operations and maintain a validated laboratory environment.
• Troubleshoot laboratory equipment issues and identify opportunities to improve laboratory efficiency and practices.
• Participate in process validation activities and review validation outcomes to ensure adequate quality controls.
• Prepare weekly and monthly quality performance reports, conduct trend analysis and present findings during management reviews.
• Support reagent management, QC instrument testing and procedural updates to ensure operational and delivery requirements are met.
• Ensure compliance with relevant quality management systems, regulatory requirements and laboratory practices.
• Work with internal stakeholders and suppliers to drive effective corrective and preventive actions.

Skills

Quality control

Process improvement

Analytical skills

Communication

Interpersonal skills

Independent work

Cross-functional collaboration

Education

Bachelor's degree in Chemistry, Biochemistry, Life Sciences or related

Tools

SAP

ERP systems

Job description

Recruit Express Pte Ltd is seeking a Quality Control Specialist to support product quality, manufacturing process improvement and laboratory operations within a regulated environment. You will investigate quality issues, drive corrective actions and ensure compliance with quality standards and regulatory requirements.

You will collaborate with cross-functional teams, supervise QC activities, and contribute to continuous improvement initiatives across manufacturing and laboratory operations in