Quality & Compliance Assistant Executive

NAT TRUST LABORATORY PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

NAT TRUST LABORATORY PTE. LTD. in Singapore seeks a detail-oriented Laboratory Quality Assistant to maintain QMS records, handle customer inquiries, and assist in audits and certifications.

You will perform mechanical and chemical testing on steel products, collect samples, and support continuous improvement of lab processes with safety and accuracy as priorities. The role requires a diploma or equivalent, familiarity with QC/lab testing, and proficiency in MS Office.

Qualifications

• Diploma qualification or equivalent.
• Previous experience in QC/lab testing preferred.
• Experience operating laboratory or material testing equipment is an added advantage.
• Proficient in Microsoft Outlook and Microsoft Office applications.
• Able to work in a heavy metal industrial environment.
• Good communication skills, responsible attitude, and ability to work independently as well as in a team.
• Class 3 driving licence preferred.

Responsibilities

• Maintain QMS records and quality-related documentation, including posting test data, preparing MTCs, maintaining test records, and supporting customer technical enquiries.
• Support customer meetings and assist in handling quality-related enquiries and complaints. Participate in investigation of quality issues, root-cause analysis, and follow-up of CAPA.
• Assist in the preparation and coordination of internal and external audits, including ISO 9001, ISO/IEC 17025, and other applicable quality or laboratory requirements.
• Support product certification activities for ACRS, SIRIM, UK CARES, and other applicable certification schemes.
• Assist in reviewing and updating SOPs, Risk Assessments, work instructions, and safety-related documentation.
• Perform mechanical & chemical testing of steel products, record test results and prepare test reports accurately.
• Visit customer or external sites when required to collect testing samples and ensure traceability.
• Support the development and implementation of laboratory procedures and workflow improvements.
• Perform other laboratory, quality, documentation, and operational duties as required.

Skills

Quality Control

Laboratory Testing

Communication skills

Teamwork

Education

Diploma qualification or equivalent

Tools

Microsoft Office

Microsoft Outlook

Job description

NAT TRUST LABORATORY PTE. LTD. in Singapore seeks a detail-oriented Laboratory Quality Assistant to maintain QMS records, handle customer inquiries, and assist in audits and certifications.

You will perform mechanical and chemical testing on steel products, collect samples, and support continuous improvement of lab processes with safety and accuracy as priorities. The role requires a diploma or equivalent, familiarity with QC/lab testing, and proficiency in MS Office.