Quality Assurance Manager

UMS PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

UMS PTE. LTD. is seeking a Quality Manager to lead the company’s quality system and certification initiatives in Singapore. You will coordinate audits, drive KPI-focused improvements, and ensure compliance with ISO 9001, ISO 14001, and related standards.

The role requires at least 5 years of managerial quality experience in manufacturing, strong leadership, data analysis, and excellent communication with customers and suppliers. Travel may be required.

Qualifications

• Bachelor's degree in Quality Management, Engineering, Manufacturing, Business, or related field.
• Minimum 5 years of hands-on quality experience in manufacturing with managerial responsibilities.
• Thorough knowledge of ISO 9001, ISO 14001, OHSAS standards.
• Experience conducting internal, supplier, and external audits.
• Ability to lead QA/QC teams, train staff, set quality objectives, drive accountability.
• Strong root-cause analysis, SPC, risk assessment, and data analysis skills.
• Proficient in lean, 6-Sigma, Black/Green Belt.
• Excellent communication, leadership, and customer orientation.
• Willingness to travel.

Responsibilities

• Represent, maintain and prepare company for certifications.
• Implement, develop and maintain auditing system.
• Perform related research, statistics, investigation and analysis.
• Formulate strategies, standards and procedures for quality system and drive implementation to achieve KPI.
• Manage & address customer complaints, corrective and preventive action programs.
• Work closely with customers, internal cross functional teams and suppliers to met the quality requirements and to drive towards continuous improvements.
• Work closely with inter-department to prepare, review and implement quality assurance plans, inspection test plans and other operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing/ engineering and to ensure committed schedules are met in a timely and effective manner.
• To lead and monitor QC to perform appropriate and reliable inspections.
• Responsible for co-coordinating any assessment/audit and providing access to evidence as requested by auditors. Plan and coordinate internal quality audit and 2nd / 3rd party audit.
• Implement & maintain company's Quality system
• To initiate action to prevent the occurrence of any nonconformities related to product, process and quality system
• Communicate with customer & internal departments of related quality requirement and specification
• To identify job responsibilities and assign to staff
• Provide in-house training on Quality system & Quality techniques & ensure skills are sufficient
• Management representative for the company
• Administer Documents Control Centre
• Any other task that maybe assigned by management

Skills

Quality management

Audits

SPC

Lean manufacturing

Data analysis

Leadership

Communication

Risk assessment

Presentation skills

Travel willingness

Education

Bachelor's degree

Tools

Lean Six Sigma

Quality management software

Job description

Job Description

• Represent, maintain and prepare company for ISO9001, ISAT certifications and other quality system certifications which suits UMS business needs
• Implement, develop and maintain a system of auditing the factory and periodic calibration of test, measuring equipment and tools.
• Perform related research, statistics, investigation and analysis.
• Formulate strategies, standards and procedures for quality system and drive implementation to achieve KPI
• Manage & address customer complaints, corrective and preventive action programs
• Work closely with customers, internal cross functional teams and suppliers to met the quality requirements and to drive towards continuous improvements
• Work closely with inter-department to prepare, review and implement quality assurance plans, inspection test plans and other operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing/ engineering and to ensure committed schedules are met in a timely and effective manner.
• To lead and monitor QC to perform appropriate and reliable inspections.
• Responsible for co-coordinating any assessment/audit and providing access to evidence as requested by auditors. Plan and coordinate internal quality audit and 2nd / 3rd party audit
• Implement & maintain company's Quality system
• To initiate action to prevent the occurrence of any nonconformities related to product, process and quality system
• Communicate with customer & internal departments of related quality requirement and specification
• To identify job responsibilities and assign to staff
• Provide in-house training on Quality system & Quality techniques & ensure skills are sufficient
• Management representative for the company
• Administer Documents Control Centre
• Any other task that maybe assigned by management

Requirements

• Bachelor's degree in Quality Management, Engineering, Manufacturing, Business, or a related field or equivalent
• Managerial experience with min 5 years hands on quality experience in manufacturing industry
• Thorough understanding of quality management systems such as ISO 9001, ISO14001 &OHSAS
• Experience conducting or managing internal, supplier, and external audits
• Ability to manage QA/QC teams, train employees, set quality objectives, and drive accountability
• Root-cause analysis, statistical process control (SPC), risk assessment, quality metrics, and data analysis
• Good knowledge in the application of quality tools such as lean manufacturing, 6-Sigma, Black Belt, Green Belt & etc
• Good communication and interpersonal skills
• Demonstrate leadership skill
• Strong in presentation skills, and must be customer-oriented
• Willing to travel