QA Manager (DC)

Black Box; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Black Box is seeking a Quality Assurance Manager for Data Center Infrastructure in Singapore. You will lead QA across full project lifecycles from design validation to customer handover, driving continuous improvement and ensuring compliant documentation.

You will establish QA standards for cable, rack, testing and commissioning, manage audits and CAPA, and mentor engineers and subcontractors. APAC experience is a plus and collaboration with multi-site teams is essential.

Qualifications

• 8–12 years of experience in mission-critical data center infrastructure.
• 5+ years leading QA/QC or quality governance teams.
• Hands-on experience delivering data center builds, migrations and remediation programs.
• Strong knowledge of rack & stack, structured cabling, fiber optics, testing and commissioning.

Responsibilities

• Own and maintain the Quality Management System (QMS), QA policies, SOPs, work instructions, inspection plans and acceptance criteria.
• Govern quality across greenfield builds, brownfield expansions, technology refreshes, remediation and corrective works.
• Establish QA standards for rack installation, rack & stack, structured cabling, containment, grounding, labeling, testing and documentation.
• Lead quality inspections throughout design validation, installation, testing, commissioning and customer handover.
• Review testing reports before customer acceptance; conduct internal, supplier and customer audits; manage NCR/CAR/PAR, RCA and CAPA.
• Ensure as-built documentation, rack elevations, cable schedules and asset records are complete.
• Drive KPI reporting, continuous improvement and lessons learned.
• Develop QA training and competency programs for engineers, supervisors and subcontractors.
• Manage vendor quality and support enterprise customers across APAC.

Skills

QA Leadership

QMS Management

Audits

Cabling & Testing

Job description

Job Description

Job Description – Quality Assurance Manager, Data Center Infrastructure

Position Summary

Lead quality assurance across the full lifecycle of data center infrastructure projects, including new builds, expansions, fit-outs, remediation, upgrades, and managed services. Govern quality for rack & stack, copper/fiber cabling, testing, commissioning, documentation, and handover while driving continuous improvement.

Combined Key Responsibilities

• Own and maintain the Quality Management System (QMS), QA policies, SOPs, work instructions, inspection plans and acceptance criteria.
• Govern quality across greenfield builds, brownfield expansions, technology refreshes, remediation and corrective works.
• Establish QA standards for rack installation, rack & stack, structured copper and fiber cabling, containment, grounding, labeling, testing and documentation.
• Review build methodologies, construction quality, installation practices and commissioning readiness.
• Lead quality inspections throughout design validation, installation, testing, commissioning and customer handover.
• Review Fluke, OTDR, insertion loss and certification reports before customer acceptance.
• Conduct internal, supplier and customer audits; manage NCR/CAR/PAR, RCA and CAPA.
• Ensure as-built documentation, rack elevations, cable schedules and asset records are complete and accurate.
• Drive KPI reporting, continuous improvement and lessons learned.
• Develop QA training and competency programs for engineers, supervisors and subcontractors.
• Manage vendor quality and support enterprise and banking customers across APAC.

Required Experience

• 8–12 years' experience in mission-critical data center infrastructure.
• Hands-on experience delivering new data center builds, office build-outs, migration projects, remediation programs and operational support.
• Strong knowledge of rack & stack, structured cabling, fiber optics, testing and commissioning.
• 5+ years leading QA/QC or quality governance teams.

Experience supporting enterprise, hyperscale and financial services environme