Senior Quality Assurance Manager

Heraeus Electronics; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

Heraeus Electronics in Singapore seeks a senior QA leader to oversee the QA function, ensuring quality standards and regulatory compliance while driving continuous improvement. You will manage audits, metrics, and cross-functional teams to enhance product, process, and customer quality in a fast-paced environment.

The role requires a Bachelor of Engineering and 10+ years of quality experience, including 5 years in leadership, with IATF 16949 knowledge and strong statistical problem-solving

Qualifications

• Bachelor of Engineering or any other related fields.
• 10+ years of experience with 5 years in Quality Management roles.
• Working knowledge of all quality system elements including IATF 16949.
• Good communication and interpersonal skills.
• Strong leadership and coordination skills.
• Proficiency in FMEA, OCAP, Control Plan and SPC.
• Problem solving using statistical methods.

Responsibilities

• Develop and implement programs, policies, procedures, and methods to establish, monitor, and continuously improve product, material, process, and operational quality.
• Drive continuous improvement initiatives and quality-focused programs that promote employee engagement, quality awareness, and operational excellence.
• Responsible for all quality-related matters, including customer quality issues, internal quality concerns, investigations, audits, customer visits, and corrective actions.
• Plan, conduct, and support internal, customer, and external audits, ensuring compliance with customer, company, and regulatory requirements.
• Review and approve Engineering Change Notifications, Engineering Requests, and Process Change Notifications; participate in Yield Teams and cross-functional improvements.

Skills

Quality management

Auditing

Leadership

IATF 16949

FMEA

OCAP

Control plan

SPC

Statistical methods

Communication

Interpersonal skills

Education

Bachelor of Engineering

Job description

Leads the QA function by ensuring compliance with quality standards and regulatory requirements, driving continuous improvement initiatives, managing audits and quality metrics, and supporting cross-functional teams to enhance product, process, and customer quality. Responsible for fostering a strong quality culture and leading the QA team to achieve business objectives.

This position operates in a fast-paced, dynamic environment requiring the management of multiple priorities, deadlines, customer concerns, audits, and quality-related issues. Occasional exposure to manufacturing and production areas may be required. The role involves regular interaction with internal and external stakeholders and may involve periods of increased workload and pressure associated with audits, customer requirements, and business-critical quality matters.

Job Responsibilities:

• Develop and implement programs, policies, procedures, and methods to establish, monitor, and continuously improve product, material, process, and operational quality.
• Drive continuous improvement initiatives and quality-focused programs that promote employee engagement, quality awareness, and operational excellence across the organization.
• Responsible for all quality-related matters, including customer quality issues, internal quality concerns, investigations, audits, customer visits, and implementation of corrective actions.
• Plan, conduct, and support internal, customer, and external audits, ensuring compliance with customer, company, and regulatory requirements.
• Review and approve Engineering Change Notifications, Engineering Requests, and Process Change Notifications; participate in Yield Teams and other cross-functional improvement activities.

Job Requirement:

• Bachelor of Engineering or any other related fields
• Minimum 10 years of relevant working experience and 5 years in Quality Management role
• Working knowledge & auditing experience of all quality system elements including IATF 16949 knowledge
• Good communication and interpersonal skills
• Strong leadership and coordination skills
• Proficiency in FMEA, OCAP, Control plan and SPC
• Problem analyzing and solving using statistical methodology