QA Engineer

Toku Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Toku Pte Ltd is seeking a Software QA Engineer to join our team in Singapore. You will review specifications, design robust test plans, and coordinate testing activities across projects.

You will design and execute automation scripts, perform regression and performance tests, and work closely with developers to verify fixes. Strong English communication and AWS familiarity are required.

Qualifications

• Experience in QA with 3–7 years in software QA, preferably CCaaS/CPaaS or voice domains.
• Familiarity with QA methodologies and project life cycles (Agile/Waterfall).
• Proficient in SQL or scripting languages; strong API/web testing knowledge.

Responsibilities

• Review quality specs and technical designs for feedback.
• Create and maintain detailed test plans and cases.
• Estimate and coordinate testing activities across teams.
• Develop and run automation scripts using open-source tools.
• Perform regression, integration, and performance testing.
• Document defects and track issues with the dev team.
• Collaborate with support to investigate customer-reported issues.

Skills

QA methodologies

SQL

English communication

independent working

agile/waterfall

Education

Diploma/Bachelor's in CS/IT/Engineering

Tools

Selenium

JUnit

TestNG

AWS (EC2/S3/Lambda)

CloudWatch/CodeBuild

Job description

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through cloud communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional in-country infrastructure, connectivity, and global reach to serve the diverse needs of enterprises operating at scale. Headquartered in Singapore, Toku supports customers across APAC and beyond, with a growing footprint across global markets.

What will you be doing?

• Reporting to our Lead QA Engineer.
• You will be Reviewing quality specifications and technical design documents to provide timely and meaningful feedback.
• Creating detailed, comprehensive, and well-structured test plans and test cases.
• Estimating, prioritizing, planning, and coordinating quality testing activities.
• Utilising AWS technologies for test environment setup, monitoring, and reporting.
• Designing, developing, and executing automation scripts using open-source tools.
• Identifying and documenting bugs in the testing phase.
• Conducting regression, integration and performance testing after bugs are resolved.
• Identifying and documenting software defects, tracking issues, and working with the development team to verify fixes.
• Collaborating with customer support teams to investigate and resolve customer-reported issues.
• Leveraging AWS monitoring tools for proactive issue detection.
• Staying up to date with new testing tools and test strategies.
• Actively participating in knowledge sharing and contributing to the growth and development of the QA team.

Requirements

• At least 3 - 7 years of work experience in software software quality assurance, preferably in CcaaS, CPaaS, or Voice related domains.
• Good experience with QA methodologies, such as Agile, Waterfall or others.
• Knowledge in writing SQL queries and / or other scripting languages.
• Experience in manual testing, and proficiency in industry leading test automation tools such as Selenium, Junit, Test NG or others.
• Working knowledge of Amazon Web Services (AWS) technologies, such as EC2, S3, Lambda, CloudFormation, and CloudWatch or others preferred.
• Familiarity with AWS services for testing, such as AWS Device Farm or AWS CodeBuild or others preferred.
• Solid understanding of web technologies and APIs.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Has excellent interpersonal skills, with strong written and oral communication abilities in English (additional Asian languages would be a great bonus, for liaising with cross regional teams and partners).
• Ability to work independently and in a fast-paced, dynamic startup environment.
• Continuous learning mindset, staying up-to-date with the latest QA trends and technologies.
• Diploma/Bachelor's Degree in Computer Science, IT, Engineering or a related subject.

Toku has been recognised as a LinkedIn Top Startup and by the Financial Times as one of APAC's Top 500 High Growth Companies.