Solution Sales Manager

LexisNexis Risk Solutions; Singapore; On-site; SGD 115,000 - 166,000; Full time

Job summary

RELX is hiring Solutions Account Manager for Taiwan & SEA. You will drive growth by managing complex, multi-stakeholder sales, identifying opportunities, and coordinating with engineering and inside sales. The role emphasizes renewals, upsell, and cross-sell across scientific databases and solutions.

Fluency in Mandarin and English is required. You will engage government and academic customers, develop market strategies, and lead annual account planning to meet revenue targets.

Qualifications

• Minimum 5 years of experience in solution sales.

Responsibilities

• Pre-sales: develop account plans across product lines to deliver a cohesive value story.
• Sales: qualify leads and coordinate with Solutions Engineer and inside sales for cross-sell opportunities.
• Post-sales: handover to CSM and leverage insights to drive additional sales.
• Renewals: manage renewals, maximize cross-sell/upsell opportunities, and plan with Renewals Desk.
• Achieve revenue targets across a portfolio of scientific databases and solutions.
• Engage customers with a consultative approach to tailor solutions to business needs.
• Lead annual account planning and drive execution against strategic objectives.
• Monitor sales performance using tools like Clari and Gong and adjust plans accordingly.
• Collaborate with regional and government agencies on projects involving databases and solutions.

Skills

Solution selling

Account management

Relationship building

Communication

Negotiation

Cross-functional

Mandarin

English

CRM

Sales forecasting

Tools

CRM

Clari

Gong

Job description

Solutions Account Manager – Taiwan & SEA

Are you a sales talent with experience in the life science industry? Do you enjoy being part of a company that helps accelerate discovery and innovation?

About our Team

Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world’s richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.

About the role

Solutions Account Manager (SAM)– Solutions focus on growing their respective Solutions line through new sales and maintenance / growth of current base (renewals and upsell/cross-sell). SAMs are responsible for establishing and maintaining customer relationships and leveraging internal and external resources to drive growth.

Responsibilities

• Pre-sales: Responsible for developing account plans across their respective product lines to deliver a cohesive value story and support revenue goals, including identifying key stakeholders, understanding budget process, SWAT analysis etc.
• Sales: Conducts need analysis and qualifies leads and works with Solutions Engineer and inside sales in the cases of Workflow or other solutions that are sold along with cross functional teams. Prepares for sales meetings using clear target outcomes to negotiate, develop, and finalize agreements, and communicate account information to CSM.
• Post-sales: Follows timely and process driven handover to CSM. Works closely with CSM to leverage insights to drive additional sales activities.
• Renewals: Manages and closes renewals on time and on budget, maximizing opportunities for cross-sell and upsell, with proper early planning and risk assessment managing resources towards minimizing risk. Ensure that uncontested renewals are effectively managed by the Renewals Desk.
• Achieve revenue targets across a portfolio of scientific databases and solutions.
• Engage customers through a consultative sales approach, translating business needs into tailored solutions aligned with company strategy.
• Develop and execute market-focused sales and account strategies to address the unique needs of customers at all levels.
• Lead annual account planning and drive effective execution against strategic objectives.
• Monitor sales performance and forecasts using tools such as Clari, Gong, and other sales enablement platforms, adjusting plans as needed.
• Collaborate with regional and federal government agencies to develop and advance projects involving scientific databases and solutions.
• Gather and analyze competitive intelligence and market insights to inform go-to-market strategies and support product development.
• Represent the company at trade shows, conferences, and industry events, delivering agreed business outcomes.
• Build and maintain strong relationships with key decision-makers and influencers to support strategic business objectives.
• Integrate insights from customer engagements, market trends, ongoing projects, and technical knowledge to identify opportunities and drive business growth.

Requirements

• Minimum 5 years of experience in solution sales.
• Background in life sciences and/or chemistry is advantageous.
• Strong expertise in complex solution selling and consultative sales approaches.
• Ability to operate effectively at operational, tactical, and strategic levels.
• Skilled in building and managing relationships with diverse internal and external stakeholders, including senior leaders.
• Proven success in expanding business opportunities within existing customer accounts.
• Experience in strategic account planning, with the ability to identify and leverage opportunities across customer organizations.
• Excellent verbal and written communication, presentation, and influencing skills.
• Experience working in an international, matrixed organization.
• Fluency in Mandarin and English (spoken and written)

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career.

• Flexible working arrangements
• Benefits for you and your family
• Access to learning and development resources

Your recruiter will advise you on the full benefits package for your location.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.