Public Healthcare Programs & Policy Services Executive

MOH Holdings (Singapore); Singapore; On-site; SGD 50,000 - 84,000; Full time

Job summary

MOH Holdings (Singapore) is seeking an Executive/Senior Executive in the Agency Services Division to assess applications and appeals for national healthcare schemes, manage cases end-to-end, and engage with the public to guide them through the process. The role offers exposure to digital transformation, data analytics, and division-wide initiatives.

You will collaborate with stakeholders, translate needs into system requirements, and participate in UAT to ensure successful roll-outs.

Qualifications

• Bachelor's degree in any field.
• Excellent communication and interpersonal skills.
• Ability to work in a dynamic public-sector environment.
• Willingness to contribute across tasks.

Responsibilities

• Assess applications and appeals for healthcare schemes.
• Manage cases end-to-end with timely follow-up.
• Clarify details with applicants and gather supporting documents.
• Communicate outcomes transparently per policy guidelines.
• Explore and adopt digital tools to improve efficiency.
• Contribute to data analytics and process improvements.
• Support data visualisation reports for management.

Skills

Excellent communication

Analytical skills

Interpersonal skills

Team collaboration

Education

Bachelor's degree

Job description

MOH Holdings (Singapore) is seeking an Executive/Senior Executive in the Agency Services Division to assess applications and appeals for national healthcare schemes, manage cases end-to-end, and engage with the public to guide them through the process. The role offers exposure to digital transformation, data analytics, and division-wide initiatives.

You will collaborate with stakeholders, translate needs into system requirements, and participate in UAT to ensure successful roll-outs.