Project Quality Assurance Manager

Yokogawa; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Yokogawa in Singapore is seeking a seasoned Project Quality Assurance professional to drive ISO audits, QA plans, and compliance across project delivery in the process automation sector. You will collaborate with project teams, suppliers, and customers, lead audit readiness, manage non-conformances, and promote continuous improvement and quality systems regionally.

The role requires a Bachelor’s degree and at least 5 years in QA within Oil & Gas or related industries.

Qualifications

• Bachelor's degree in any discipline.
• Minimum 5 years of relevant experience in Project Quality Assurance role, preferably within Oil & Gas, Petrochemical, or Process Automation.
• Relevant experience in ICSS system, such as DCS, FGS, etc.
• Strong Knowledge and understanding of ISO Standards and Quality Management System.
• Demonstrated experience in conducting and supporting ISO audits, including internal, external, customer, and/or supplier audits.
• Good knowledge of project quality processes, including quality planning, inspection and testing, FAT, non-conformance management, root cause analysis, and corrective actions.
• Strong communication and interpersonal skills, with the ability to work effectively with customers, project teams, engineering teams, suppliers, and other stakeholders

Responsibilities

• Project Delivery QA representative for ISO certifications (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO ISMS ISO27001:2013).
• Ensure effective implementation and adherence of QMS across Project Delivery.
• Provide QA support and guidance to project teams on quality matters, including Project Quality Plans and meetings.
• Oversee QA milestones and readiness for Customer Audits.
• Manage customers’ complaints and coordinate with internal/external parties for corrective actions.
• Drive continuous improvement by capturing lessons learned and preventing recurrence.
• Facilitate Customer Satisfaction Surveys for projects.
• Support Corporate QA for internal, regional, and vendor audits.
• Lead Crisis management reporting for site incidents and risk assessments for proposals.
• Maintain QA SharePoint portal and regional risk registers.
• Provide QA training and support regional offices.

Skills

Quality Assurance

Audits

Communication

Stakeholder management

Education

Bachelor's Degree

Tools

ICSS systems (DCS/FGS)

Job description

Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About The Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Responsibilities

• Project Delivery QA representative for 3rd party certifications ISO9001:2015, ISO 14001:2015, ISO 45001:2018, ISO ISMS ISO27001:2013
• Ensure the effective implementation, adherence, and continual application of Quality Management System (QMS) principles, standards, and procedures across the Project Delivery organization
• Provide quality assurance support and guidance to project teams on all project quality-related matters, including the development and review of Project Quality Plans, and participate in critical internal and external meetings pertaining to quality management and compliance.
• Oversee and Monitor QA Projects Milestone Checks
• Lead the preparation and readiness of Customer Audit for Project Team.
• Manage customers’ complaint by coordinating with internal and external parties and submission of QA corrective action report to customers.
• Drive continuous improvement in project execution by capturing and implementing lessons learned, preventing the recurrence of issues, and enhancing overall project performance.
• Facilitate and Conduct Customer Satisfaction Survey for projects.
• Support Corporate QA for Company Internal Audit, Regional office Audit and Vendor Audit
• Project Delivery Crisis management Representative and prepare Crisis Management Report to Crisis Management Team for Site Accident
• Support on Operation, Risk Assessment Survey and Quality Input for Sale Proposal
• Reporting of Project Milestone Completion and QA Activities to Corporate and Project Delivery Management
• Lead the promotion and adoption of Quality System for regional office and custodian for Project Delivery QA SharePoint portal, maintain and update the Project Delivery Risk Register
• Provide QMS & ISO 9001, Project QA support and training for regional office

Requirements

• Bachelor's Degree in any discipline
• Minimum 5 years of relevant experience in Project Quality Assurance role, preferably within the Oil & Gas, Petrochemical, or Process Automation industry
• Relevant experience in ICSS system, such as DCS, FGS, etc.
• Strong Knowledge and understanding of ISO Standards and Quality Management System
• Demonstrated experience in conducting and supporting ISO audits, including internal, external, customer, and/or supplier audits
• Good knowledge of project quality processes, including quality planning, inspection and testing, FAT, non-conformance management, root cause analysis, and corrective actions
• Strong communication and interpersonal skills, with the ability to work effectively with customers, project teams, engineering teams, suppliers, and other stakeholders

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.