Project / QA Support Analyst in Trade Finance Operations (Contract to end by 30 Dec 26)

OCBC; Singapore; Presencial; SGD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary

Flexible benefits

Learning & development opportunities

Wellbeing & growth

Descripción de la vacante

OCBC Bank in Singapore seeks a QA/Testing professional to support Trade Finance Operations on a contract basis. You will design, script and execute test cases across multiple applications, coordinating with project managers and IT partners to ensure smooth production rollouts.

Ideal candidates have 1–3 years in testing, with familiarity in Trade Finance processes and SWIFT. This role is 100% on-site at Tampines, with potential extended hours depending on workload.

Formación

• 1–3 years of experience in testing or QA.
• Knowledge of Trade Finance (e.g. L/C, Bank Guarantees, Collections) and SWIFT is a strong advantage.
• Strong communication skills with attention to detail.
• Ability to manage and prioritize multiple projects in a fast-paced environment.

Responsabilidades

• Collaborate with product, project management and IT stakeholders to understand project and testing objectives.
• Design and develop UAT/regression test conditions, scenarios and scripts for business and technical use cases.
• Manually execute and analyze UAT/regression results and coordinate defect resolution.
• Use JIRA for test tracking and perform positive/negative testing across Trade Finance systems.
• Participate in troubleshooting with teams to identify root causes and resolutions.
• Document, track and report defects; prepare training materials for end users.
• Review functional specifications to ensure quality and usability for Trade Finance operations.

Conocimientos

Testing/QA

Trade Finance knowledge

Communication skills

Time management

Herramientas

JIRA

Descripción del empleo

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Position Summary

The candidate will be responsible for user side (Trade Finance Operations) project software testing design, planning, scripting and test execution for a variety of applications applicable to the department and/or project. The individual should be self-motivated, creative and proactive, to work successfully in a fast-paced environment including multiple platforms and diverse technologies. The individual will work closely with different project managers, IT stakeholders, Vendors, and other stakeholders to draft & execute test iterations, tracking / reporting results, troubleshooting and coordinating defect resolution. The individual should have a strong understanding of project processes and the QA lifecycle.

Key Responsibilities

• Collaborate with product management, project management and IT stakeholders to develop a strong understanding of the project and testing objectives
• Design and develop comprehensive UAT/regression test conditions, scenarios, and scripts to validate business and technical use cases (thinking in the shoes of an operations end user) thereby supporting successful and high-quality production rollouts
• Manually execute and analyze UAT/regression test results in a timely manner within the project timeline and work with IT partners to ensure all defects are resolved correctly
• Utilize existing tools (e.g., JIRA) for test tracking and perform various positive & negative testing in various Trade Finance Operations systems (e.g. case management systems, trade finance processing systems, Swift system)
• Participate in troubleshooting and analysis of issues with different teams to drive towards root cause identification and resolution
• Document, track, and elevate defects; provide regular testing status reports to stakeholders
• Prepare system training materials and decks for end users
• Review project documentation e.g. functional specification documentation (FSD) to ensure quality & usability to Trade Finance operations users.
• Perform ad-hoc tasks as may be assigned by Supervisor.

Experience/Skills

• 1–3 years of experience preferred in a testing or quality assurance role, fresh graduates with strong interest are welcomed
• Knowledge of Trade Finance (e.g. Letter of Credit, Banker Guarantees, Collections, Financing), SWIFT and/or trade finance operations processing will be a strong advantage
• Strong verbal and written communication skills with excellent comprehension and attention to detail.
• Ability to manage and prioritize multiple projects in a fast-paced environment.
• Self-motivated, adaptable, and able to work independently

Note

• This job is 100% work in office, based at Tampines.
• Depending on workload demands, this role may require the incumbent to work beyond the standard office hours.
• This is a contract job that will end on 30 Dec 26.

Why Join

Imagine being at the heart of delivering critical banking solutions. In this role, you will play a key part in ensuring our systems work seamlessly for our users. You’ll collaborate with diverse teams, contribute directly to high‑impact projects, and enjoy the satisfaction of solving problems that improve experiences for both staff and customers. You will also gain valuable exposure to a wide range of banking products, systems, and operational workflows, building strong industry knowledge while making a meaningful impact.

What We Offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.