Project / QA Support Analyst in Trade Finance Operations (Contract to end by 30 Dec 26)

OCBC Bank; Singapore; On-site; SGD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Learning & development programs

Wellbeing & growth opportunities

Job summary

OCBC Bank seeks a QA tester for Trade Finance Operations, focusing on designing and executing UAT and regression tests across multiple platforms. You will collaborate with product, IT, and vendors to ensure high-quality production rollouts and timely defect resolutions.

The role requires 1–3 years in testing or QA, strong communication, and the ability to manage several projects in a fast-paced environment. This is an office-based contract role at Tampines with potential workload fluctuations.

Qualifications

• 1–3 years of experience in testing or quality assurance
• Fresh graduates with strong interest are welcome
• Strong verbal and written communication skills; attention to detail
• Ability to manage and prioritize multiple projects in a fast-paced environment
• Self-motivated, adaptable and able to work independently

Responsibilities

• Collaborate with product management, project management and IT stakeholders to understand the project and testing objectives
• Design and develop comprehensive UAT/regression test conditions, scenarios, and scripts for business and technical use cases
• Manually execute and analyze UAT/regression results and coordinate defect resolution with IT partners
• Use JIRA for test tracking and perform positive and negative testing across Trade Finance systems
• Troubleshoot issues with cross-functional teams to identify root causes and drive resolution
• Document, track, and escalate defects; provide regular testing status reports
• Prepare system training materials for end users
• Review functional specifications to ensure quality and usability for Trade Finance operations

Skills

QA testing

UAT

Communication

Tools

JIRA

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Position Summary:

The candidate will be responsible for user side (Trade Finance Operations) project software testing design, planning, scripting and test execution for a variety of applications applicable to the department and/or project. The individual should be self-motivated, creative and proactive, to work successfully in a fast-paced environment including multiple platforms and diverse technologies. The individual will work closely with different project managers, IT stakeholders, Vendors, and other stakeholders to draft & execute test iterations, tracking / reporting results, troubleshooting and coordinating defect resolution. The individual should have a strong understanding of project processes and the QA lifecycle.

Key Responsibilities:

• Collaborate with product management, project management and IT stakeholders to develop a strong understanding of the project and testing objectives
• Design and develop comprehensive UAT/regression test conditions, scenarios, and scripts to validate business and technical use cases (thinking in the shoes of an operations end user) thereby supporting successful and high-quality production rollouts
• Manually execute and analyze UAT/regression test results in a timely manner within the project timeline and work with IT partners to ensure all defects are resolved correctly
• Utilize existing tools (e.g., JIRA) for test tracking and perform various positive & negative testing in various Trade Finance Operations systems (e.g. case management systems, trade finance processing systems, Swift system)
• Participate in troubleshooting and analysis of issues with different teams to drive towards root cause identification and resolution,
• Document, track, and elevate defects; provide regular testing status reports to stakeholders
• Prepare system training materials and decks for end users
• Review project documentation e.g. functional specification documentation (FSD) to ensure quality & usability to Trade Finance operations users.
• Perform ad-hoc tasks as may be assigned by Supervisor.

Experience/Skills:

• 1–3 years of experience preferred in a testing or quality assurance role, fresh graduates with strong interest are welcomed
• Knowledge of Trade Finance (e.g. Letter of Credit, Banker Guarantees, Collections, Financing), SWIFT and/or trade finance operations processing will be a strong advantage
• Strong verbal and written communication skills with excellent comprehension and attention to detail.
• Ability to manage and prioritize multiple projects in a fast-paced environment.
• Self-motivated, adaptable, and able to work independently

Note This job is 100% work in office, based at Tampines. Depending on workload demands, this role may require the incumbent to work beyond the standard office hours. This is a contract job that will end on 30 Dec 26.

Why Join:

Imagine being at the heart of delivering critical banking solutions. In this role, you will play a key part in ensuring our systems work seamlessly for our users. You’ll collaborate with diverse teams, contribute directly to high-impact projects, and enjoy the satisfaction of solving problems that improve experiences for both staff and customers. You will also gain valuable exposure to a wide range of banking products, systems, and operational workflows, building strong industry knowledge while making a meaningful impact.

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
• Let's build the bank we need for the future we want.
• Find the best version of yourself in a friendly, supportive team.
• Build lasting value in your community.
• Help people grow their assets, business, and investments.
• Take your learning as far as you can.
• Or simply enjoy a vibrant, future-ready career.
• Your Opportunity Starts Here

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best‑in‑class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.