Senior IT Project Manager (Application Development & Maintenance)

OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD; Singapore; In loco; SGD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD is seeking an experienced IT Project Manager to lead enterprise system projects from development through maintenance. You will oversee ServiceNow SaaS development, manage budgets and timelines, and coordinate cross-functional teams and vendors to meet business objectives.

The role requires strong experience in Agile and Waterfall, and a track record of delivering complex IT projects on time and within budget. A PMP or equivalent qualification is preferred.

Competenze

• At least 10 years of IT project management experience.
• Experience with system development and maintenance projects.
• PMP certification or equivalent practical PM experience.
• Experience with Agile and Waterfall methodologies.

Mansioni

• Manage end-to-end IT project delivery across development, implementation, enhancement and maintenance.
• Oversee ServiceNow SaaS platform development and implementation.
• Coordinate maintenance of .NET and Java applications and manage incident/ticket resolutions.
• Gather, analyse and manage business/technical requirements with stakeholders.
• Develop and monitor project plans, budgets and schedules to ensure timely delivery.
• Manage outsourced vendors and monitor performance and deliverables.
• Coordinate business users, technical teams and vendors through the lifecycle.
• Oversee UAT, QA, defect resolution and system implementation.
• Identify risks and mitigation measures and report progress to stakeholders.

Conoscenze

Stakeholder management

Communication

Problem-solving

Organisational skills

Agile & Waterfall

Formazione

Bachelor's degree

Diploma

Strumenti

JIRA

Confluence

Descrizione del lavoro

Our client is a leading organisation in the built environment sector, seeking an experienced IT Project Manager to oversee enterprise system development, implementation, enhancement and maintenance projects. The successful candidate will manage end-to-end project delivery, coordinate internal stakeholders and outsourced vendors, and ensure projects are completed within agreed timelines, budgets and quality standards.

Key project areas include:

• System Development: ServiceNow SaaS platform development and implementation.
• System Maintenance: Enhancement, support and incident/ticket resolution for existing .NET and Java-based applications.

Responsibilities

• Manage end-to-end IT project delivery across system development, implementation, enhancement and maintenance, using Agile and Waterfall methodologies.
• Oversee the development and implementation of a ServiceNow SaaS platform, ensuring alignment with business requirements and project objectives.
• Manage ongoing maintenance and enhancement of existing .NET and Java-based applications, including support requests, incident management and ticket resolution.
• Gather, analyse and manage business and technical requirements, coordinating with stakeholders to define scope and deliverables.
• Develop and monitor project plans, schedules, milestones, budgets and expenditure to ensure timely and cost-effective delivery.
• Manage outsourced vendors and service providers, monitoring performance, deliverables and adherence to contractual obligations.
• Coordinate business users, technical teams and vendors throughout the project lifecycle, facilitating communication and resolving delivery issues.
• Oversee User Acceptance Testing (UAT), quality assurance, defect resolution and system implementation to ensure solutions meet business requirements.
• Identify and manage project risks, issues, dependencies and security considerations, implementing appropriate mitigation measures.
• Prepare project status reports and provide regular progress updates to management and key stakeholders.
• Oversee post-implementation support and maintenance activities, ensuring timely resolution of issues and delivery of enhancement requests.

Requirements

• At least 10 years of IT project management experience, with a proven track record in managing system development and maintenance projects.
• Experience with ServiceNow SaaS development and implementation would be advantageous.
• PMP certification or equivalent practical project management experience.
• Bachelor's degree or Diploma in Business, Information Technology, Engineering or a related discipline.
• Experience managing projects using both Agile and Waterfall methodologies.
• Hands-on experience managing application development, implementation, enhancement and maintenance projects.
• Experience overseeing maintenance and support of .NET and Java-based applications, including incident, ticket and enhancement management.
• Experience managing UAT, quality assurance, defect resolution and system implementation.
• Proven experience managing outsourced vendors, including monitoring deliverables, project timelines, budgets and expenditure.
• Good understanding of IT security, risk management and project governance.
• Proficiency in project management and collaboration tools such as JIRA and Confluence.
• Strong stakeholder management, communication, problem-solving and organisational skills.