Project Co-ordinator, Senior Services (Engagement)

singapore red cross society; Singapore; Presencial; SGD 40 000 - 70 000; Tempo integral

Resumo da oferta

Singapore Red Cross Society seeks a proactive Project Coordinator (Engagement) to support the HoME+ program within the Community Services Department. You will coordinate with partners, recruit and train volunteers, and assist with program activations and device management in clients’ homes.

The role emphasizes strong administrative support, stakeholder engagement, and the ability to work with volunteers and community partners to deliver eldercare monitoring services.

Qualificações

• Possess a Diploma from a recognised institution.
• Experience in a similar or related role and/or working with volunteers preferred.

Responsabilidades

• Operate in Support role for HoME+ coordination and activation.
• Liaise with internal and external stakeholders for effective coordination.
• Support partnership development with existing and potential partners.
• Assist in volunteer recruitment, training and engagement activities.
• Attend to HoME+ activation and respond to requests promptly.
• Manage installation, uninstallation and maintenance of HoME+ devices in clients’ homes.
• Participate in department and society events or activities.
• Handle general administrative duties as assigned.

Conhecimentos

Interpersonal skills

Organisational skills

Attention to detail

Initiative

English proficiency

Formação académica

Diploma

Ferramentas

Computer literate

Descrição da oferta de emprego

About the programme:

Home Monitoring and Eldercare (HoME+) is a monitoring system using sensors placed around the home. When unusual patterns are detected (inactive, fall, etc.) or when the user activates the panic button, the Red Cross' call centre is notified immediately. Depending on the situation, community responders or the SCDF (for emergencies) will be dispatched to provide assistance.

Job Purpose

The HoME+ Project Coordinator (Engagement) is responsible for providing efficient administrative functions and operational support to the Home Monitoring and Eldercare (HoME+) service/program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on partnership, volunteer management and training.

Job Responsibilities

Operation Support

• Liaise with internal and external stakeholders to ensure effective coordination and collaboration.
• Support in partnership with existing and potential new partners.
• Support in volunteer recruitment, training and engagement activities.
• Attend to HoME+ activation.
• Manage the installation, uninstallation, and maintenance of HoME+ devices in clients' homes.
• Undertake or participate in department and society events or activities.
• Any other ad-hoc projects.

Administration Support

• Respond to general program inquiries via email and phone, providing prompt and helpful assistance.
• Assist with putting up purchase requisitions and orders when necessary.
• Provide support and management of HoME+ volunteers.
• Perform other administrative duties as assigned by the supervisor.

Job Specifications

Qualifications and Experience

• Possess a Diploma from a recognised institution.
• Experience in a similar or related role and/or working with volunteers preferred.

Additional Skills and Knowledge

• Good command of both spoken and written English.
• Computer literate.
• Good interpersonal and organisational skills.
• Meticulous with an eye for details and multi-task effectively.
• High initiative.
• Experience in partnership or volunteer work will be an advantage.

Desired Behavior

• Independent with the ability to relate well to people of all levels.
• Task-oriented and outcome driven.
• Demonstrate initiative and ability to work as a team above and beyond the job scope.
• Adaptable to the changing needs on the ground.
• Willingness to work on weekends, if necessary.