Programme Executive, Outreach & Engagement (Yishun and Lavender)

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

MINDS is seeking a Programme Executive (Outreach and Engagement) to work with assigned centres, deliver community‑based programmes and engage volunteers. You will collaborate with community partners to promote participation, manage activities, and ensure meaningful learning outcomes for clients with intellectual disability.

The role requires good communication, time management and problem‑solving skills, with the ability to work independently and in a team, while advocating for clients and their

Qualifications

• Minimum Degree in Social Work, Psychology, or Community Services or related fields with at least 2 years working exp.

Responsibilities

• Collaborate with community partners and volunteers to plan and execute outreach programmes.
• Coordinate recruitment, deployment, training and appreciation of community stakeholders.
• Develop and maintain professional networks with local community and volunteers.
• Ensure safety and well‑being of participants during programme activities; conduct risk assessments.

Skills

Communication

Time management

Problem-solving

Teamwork

Education

Bachelor's degree in Social Work / Psychology / Community Services

Job description

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 1200 staff. With the key focus to expand community-based services, improving the employability of PWIDs, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Programme Executive (Outreach and Engagement) works with their assigned centres to execute programmes to facilitate the interactions and engagement between the community and the clients/caregivers. He/ she works with the community partners and volunteers for these outreach and engagement programmes and guides the centre and volunteers in executing the programme activities. He/she also collaborates and establishes relationships with volunteers, grassroots organisations, and community partners to fulfil MINDS' vision of outreach and serving the unserved and underserved segment of the ID population in Singapore through the centre's operations. The Programme Executive is responsible for the planning, designing, coordination of activities and programmes promote the active participation, meaningful engagement and learning of clients from the Centre with the community partners and volunteers. He/ she will work in close collaboration with the multi-disciplinary team, consisting of Allied Health Professionals such as the Psychologist, Social Worker, Occupational Therapist, physiotherapist, and/ or Speech Language Therapist, and Training Officers when designing the programmes. These programmes can be at the centre or outside of the centres.

The Programme Executive should have great communication, time management & problem-solving skills. They should be able to work well both independently & in a team with integrity, sensitivity, knowledge and drive to support & advocate for their clients with intellectual disability.

Networking and collaboration with internal and external stakeholders within the community

Develop and establish professional or social networks with the local community to leverage on community resources and volunteers to meet the various needs of the clients in the centre.

Maintain and manage relationships with the community stakeholders for sustained efforts in volunteerism, and opportunities for clients in community participation, integration and inclusion

Coordinate recruitment, deployment, training, and appreciation of community stakeholders

Connect, consult, and collaborate with relevant community partners, and be a catalyst for action in raising disability awareness and inclusion in the relevant boundary where the centre operates

Implement, review and evaluate programme impact on service users, identify and analyse trends and needs in Disability service development. Share and communicate findings in relevant internal and or external platform(s) to ensure relevance in service / sector improvement.

Programme / Curriculum planning, implementation & evaluation

Design and plan programmes/ activities to promote learning, participation and meaningful engagement between the clients in the centre with the local community and volunteers.

Implement the programme/ activities in collaboration with the Training Officers and/ or Multi-Disciplinary Team members in the centre

Evaluate the effectiveness of the programme/ activities

Identify gaps and areas of improvement for programmes/ activities

Run daily operations and activities at the Centre's Community Inclusive Space/Drop-in Centre

Execute schedules and programmes for the clients, caregivers in the community inclusive space.

Orientation, recognition and retention of volunteers and community partners

Ensure the safety and well-being of community partners, volunteers and clients during programme activities, including risk assessment and management

Execute the work processes to ensure smooth running of the Community Inclusive Space, which includes but not limited to the retail, workshop and drop-in centre portions of the space.

Facilitate the provision of services to the community/general public with the help of the clients

Facilitate the running of community workshops between clients, caregivers and the community

QUALIFICATIONS

Minimum Degree in Social Work, Psychology, or Community Services or related fields with at least 2 years working exp