Manager, Future Care Planning

MINDSG LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

MINDSG LTD in Singapore is seeking a Manager, Future Care Planning (FCP) who will support the Senior Manager in CSS and oversee Life+, Life Coaching and Home-based Care programmes. The role focuses on risk and quality, manpower management, budgeting and audit readiness, while building community networks with stakeholders to promote future care planning and ageing in place for PWIDs and their caregivers.

A client‑centric, proactive leader with strong interpersonal, time‑management and analytical

Qualifications

• Degree in Social Services, Allied Health, or a related discipline.

Responsibilities

• Create, review and execute SOPs and work processes ensuring risk and safety management.
• Oversee programme development to support independence of PWIDs for community living.
• Oversee programme quality control and budget.
• Ensure all areas of work are audit-ready.
• Monitor scheduling and staffing assignment.
• Upskill staff and support professional development.
• Recruit volunteers and monitors needs and activation.
• Recruit and appraise performance of staff.
• Oversee budget, resource utilisation and procurement.

Skills

Leadership

Team management

Stakeholder engagement

Interpersonal skills

Education

Degree in Social Services

Job description

The Manager, Future Care Planning (FCP) will report to the Senior Manager, FCP, which is under the umbrella of Community-Based Support Services (CSS). CSS is the dynamic and nimble service delivery arm in MINDS that respond to emerging needs of PWIDs and Caregivers in the community.

The Manager will assist the Senior Manager to oversee programmes, which includes Life+, Life Coaching and Home-based Care services. Life+ is a pilot initiative to enable and sustain inclusive community living and ageing in place for PWID through tailored client support, future care planning and the building of community capacities.

He/she will manage risk and quality of the programme and play a pivotal role to ensure the smooth execution of the programmes and assist in manpower management and allocation.

A client-centric, proactive thinker, resourceful and responsible team player, he/she works closely with colleagues, build community networks with stakeholders to raise awareness of future care planning and propel ageing in place in the community for our clients.

Programme Management

• Create, review and execute SOP and work processes and ensure compliance towards risk and safety management.
• Oversees and review the development of programmes to support and enhance independence of PWIDs for community living.
• Oversee programme quality control and budget.
• Ensure all areas of work are audit-ready.

Manpower Resource and Budget Management

• Monitor scheduling and staffing assignment.
• Ensure minimal standard of staff's service delivery is adhered to.
• Upskill the competency of staff and support professional development of team.
• Recruit volunteer/befriender and monitors needs and activation.
• Recruit and appraise performance of staff.
• Oversee budget, resource utilisation and procurement matters.

Build Stakeholder Relationship

• Collaborate with other organisations and stakeholders for the development of programmes to support future planning and community inclusion of PWIDs.
• Participate in networking sessions with external agencies, stakeholders and community partners.
• Develop community outreach plans for PWDs and their caregivers.
• Develop programs that support caregiver's future planning.

Qualifications

• Degree in Social Services, Allied Health, or a related discipline. Candidates from other fields with relevant experience are also welcome to apply.

Other Information

• Minimum 3 years of experience in the intellectually disability sector.
• Relevant work experience in the social service sector, particularly in adult special needs services or the Intermediate and Long-Term Care (ILTC) sector, will be an advantage.
• Proven experience in leading and managing a team.
• Strong interpersonal, communication, and time management skills.
• Analytical, well-organized, and attentive to detail.
• Demonstrates a strong interest in and openness to understanding Persons with Intellectual Disabilities (PWIDs) and their needs.
• Passionate about supporting PWIDs and their caregivers in future care planning.
• Able to work collaboratively with internal and external stakeholders.

Work Location

MINDS Community Hub (Geylang Serai)

11 Jalan Ubi, Block 3 Singapore 409074