Program Operations Manager

Cognizant; Singapore; On-site; SGD 90,000 - 135,000; Full time

Benefits offered by this job

Competitive salary based on experience

Professional development opportunities

Collaborative working environment

Opportunities to lead cross-functional

Job summary

Cognizant is seeking a proactive Program Operations Manager in Singapore to oversee business programs and coordinate cross-functional teams. You will manage timelines, monitor performance, and drive operational efficiency to support strategic objectives.

The role requires a Bachelor's degree in Business Administration or Management and strong communication skills to collaborate with internal and external stakeholders in a fast-paced environment.

Qualifications

• Bachelor’s degree required in business/management or a related field.
• Experience in program management, project coordination, or business operations.
• Strong organisational, analytical and problem-solving abilities.
• Excellent communication and stakeholder-management skills.
• Proficiency with Microsoft Office and project management tools.
• Ability to juggle multiple priorities in a fast-paced setting.

Responsibilities

• Plan and coordinate business programs and operational activities.
• Monitor schedules, budgets, milestones and performance.
• Coordinate with internal departments and external stakeholders.
• Identify risks and implement effective solutions.
• Prepare progress reports and management updates.
• Develop and improve operational processes and workflows.
• Ensure programs meet policies, quality standards and deadlines.
• Support strategic planning and continuous improvement initiatives.

Skills

Organisational skills

Analytical thinking

Problem solving

Communication

Stakeholder management

Multitasking

Education

Bachelor's degree in Business Administration/Management or related field

Tools

Microsoft Office

PM tools

Job description

About the role

We are seeking a proactive and organised Program Operations Manager to oversee business programs, coordinate cross-functional teams, and ensure smooth daily operations. The successful candidate will manage program timelines, monitor performance, improve operational efficiency, and support the achievement of business objectives.

Key responsibilities

• Plan and coordinate business programs and operational activities.
• Monitor project schedules, budgets, milestones, and performance.
• Coordinate with internal departments and external stakeholders.
• Identify operational risks and implement effective solutions.
• Prepare progress reports and management updates.
• Develop and improve operational processes and workflows.
• Ensure programs meet company policies, quality standards, and deadlines.
• Support strategic planning and continuous improvement initiatives.

About you

• Bachelor's degree in Business Administration, Management, or a related field.
• Relevant experience in program management, project coordination, or business operations.
• Strong organisational, analytical, and problem-solving skills.
• Excellent communication and stakeholder-management abilities.
• Proficiency in Microsoft Office and project management tools.
• Ability to manage multiple priorities in a fast-paced environment.

Benefits

• Competitive salary based on qualifications and experience.
• Professional development and career advancement opportunities.
• Collaborative working environment.
• Opportunities to lead cross-functional initiatives.