Program Manager - Procurement Process Improvement & Excellence, Data Center Procurement Governance (DCPG)

Amazon; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Amazon is seeking a Program Manager for Procurement Process Improvement & Excellence within Data Center Procurement Governance (DCPG). The role partners with Procurement, Risk, Audit, Legal, and Engineering to implement scalable controls and efficient processes in AIS data center operations.

The ideal candidate brings 3+ years in program management and purchasing, strong stakeholder influence, and a track record of turning risk and control requirements into practical operating mechanisms.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of purchasing experience.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Responsibilities

• Lead audit programs, risk remediation, policy and process improvement projects with internal and external stakeholders.
• Establish controls, mechanisms, and policies to improve DCSP compliance and assurance.
• Drive culture of innovation, simplification and continuous improvement in governance and execution.

Skills

Program management

Purchasing experience

Leadership communication

Data-driven improvements

Cross-functional collaboration

Problem solving

Job description

Program Manager - Procurement Process Improvement & Excellence, Data Center Procurement Governance (DCPG)

Job ID: 10511648 | Amazon Asia-Pacific Resources Private Limited (Singapore)

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. The Data Center Procurement Governance (DCPG) function is part of AIS. Do you want to be part of a global team that relentlessly pursues procurement excellence, improves operational processes and outcomes, and manages compliance and business risks? Do you have a solid procurement background, excel at program and stakeholder management, and thrive in a fast-paced environment? We are hiring a Program Manager - Procurement Excellence to work closely with procurement stakeholders, operations, functions, systems and engineering to enable scalable, well-controlled business processes and decision-making. This role sits within a broader team of program managers that operates as highly embedded business partners to procurement, focused on operational effectiveness and impact, scalable mechanisms, and risk-informed execution. The ideal candidate combines strong business process thinking, stakeholder influence, operational rigor, and technical literacy to help teams move quickly while maintaining appropriate risk and control standards. The ideal candidate require a high tolerance of ambiguity aligned to AWS Day 1 culture, ability to influence executive decisions, drive strategic initiatives and change management that deliver meaningful programmatic improvements. This is not a traditional audit or policy-focused role. We designed this role for individuals who enjoy solving operational problems, driving influence and alignment across teams, and building scalable mechanisms in fast-paced environments. Over time, this role has opportunity to evolve toward broader technical program management style leadership responsibilities.

Your role:

Business Partnership & Operational Enablement

• Partner closely with Technical, Engineering, Operations, Procurement, and Risk stakeholders to shape scalable business processes and controls.
• Engage early with teams to influence decisions, identify risks, and enable efficient execution.
• Translate risk and controls requirements into practical, actionable operating mechanisms.

Risk & Controls Integration

• Design and improve scalable controls, guardrails, and operational frameworks that support business velocity while managing risk appropriately.
• Simplify and modernize existing processes to align with evolving business needs and risk appetite.
• Ensure controls are operationally practical and embedded into day-to-day workflows.

Business Process & Mechanism Ownership

• Identify process gaps, friction points, and operational inefficiencies across programs and workflows.
• Build mechanisms, playbooks, decision frameworks, and scalable patterns that improve consistency and reduce ambiguity.
• Drive continuous improvement initiatives across governance, operational readiness, and execution processes.

Cross-Functional Coordination & Audit Readiness

• Act as a business partner to Procurement teams and a key coordination point across Risk, Audit, Assurance, Legal, Technical and Engineering teams.
• Streamline audit readiness and evidence gathering through scalable operational processes rather than manual coordination.
• Ensure teams have clarity on ownership, expectations, and escalation paths.

Technical & Operational Collaboration

• Engage effectively with technical teams by understanding system architecture, workflows, dependencies, and operational trade-offs.
• Partner with engineering teams to ensure controls and operational requirements are designed into solutions early.
• Use data and operational signals to identify risks, trends, and improvement opportunities.

What good looks like for this role:

• Procurement teams and functional partners proactively engage you as a trusted partner early in planning and execution.
• Decisions move faster because of your involvement, not slower.
• Processes become simpler, clearer, and more scalable over time.
• Risk Management and controls are embedded into operational workflows rather than managed as separate activities.
• Stakeholders experience clear ownership, practical guidance, and streamlined engagement across governance functions.

What We Are Not Looking For

• Purely policy or checklist-driven approaches.
• Candidates who operate primarily through approvals or gatekeeping or arm's length approach
• Candidates who identify problems without driving practical solutions.

High stakeholder engagement, influencing and cross-functional ownership is essential is for the role.

Key job responsibilities

• Lead various audit programs, risk remediation, policy and process improvement projects internally and with external stakeholders
• Take lead in establishing necessary controls, mechanisms, and policies to improve DCSP compliance and assurance
• Drive culture of innovation, simplification and continuous improvement through best practice sharing, advocacy and hands‑on leadership and execution of projects
• Identify new tools and business processes that simplify, standardize and enable operational excellence
• Derive actionable insights and routinely present recommendations from analysis

A day in the life

• This role has a global scope so there is no standard day – there is much variety in the day
• You could be starting with a morning meeting speaking with US team members, a coffee with APAC and finish up with a call with EMEA
• You will work on multiple projects with global teams, stakeholders and customers
• Your biggest customers will be our Data Center Services Procurement teams and our AWS security assurance teams. Stakeholders also include legal, finance, H&S and other Data Center Communities colleagues

About the team

• Program Management - a team of Program Managers who are strong business partners to procurement, intersect business process with technology and tooling across the procurement life cycle, to identify, architect and deliver impact projects for our DC procurement teams.
• Procurement Systems, Tools & Analytics - Define, support and drive procurement technical roadmap in systems, tooling, automation, analytics and GenAI.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of purchasing experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Experience in complex problem solving, and working in a tight schedule environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.