Program Manager, DC Delivery Operations

Amazon Web Services (AWS); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Amazon Asia-Pacific Resources Private Limited (Singapore) seeks a talented Program Manager to shape and optimize operations for AWS data centers. You will drive executive programs, manage budgets, and apply analytics to improve performance across procurement, supply solutions, energy and construction teams.

The role emphasizes cross-functional collaboration, strategic reporting, and process improvements with a focus on data-driven outcomes and scalable processes.

Qualifications

• 5+ years of program or project management experience
• 3+ years of cross-functional collaboration with tech and non-tech teams
• 4+ years of defining and implementing process improvement initiatives using data and metrics
• Bachelor's degree
• Advanced Excel (Pivot Tables, VLookup) and SQL knowledge
• Experience defining program requirements and using data to drive improvements

Responsibilities

• Manage key high-visibility executive programs to drive business outcomes
• Drive weekly executive budget meetings with timely funds
• Leverage internal AI/tools to streamline processes across functional teams
• Own reporting of key metrics including simulations and headcount inputs
• Deep dive into data trends and provide recommendations based on analysis

Skills

Program management

Cross-functional collaboration

Data-driven decision making

Process improvement

Stakeholder management

Education

Bachelor's degree

Tools

Excel

SQL

Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon is looking for a talented, customer-obsessed Program Manager to be based in Singapore to help shape the future of our Data Centers. This team focuses on driving operational excellence and optimization for our data center planners/infra program managers, procurement team, supply solutions team, energy and water team, and also our construction, commissioning and controls teams. The role offers an opportunity to support stakeholders in driving effective mechanisms, defining key metrics and reporting on strategic goals.

Key job responsibilities

• Manage key high visibility executive programs to drive business outcomes
• Drive weekly executive budget meetings, ensuring funds are secured in a timely manner
• Leverage on internal AI/tools to streamline existing business processes across different functional teams
• Own reporting of key metrics that drive critical business outcomes including simulation, modelling of inputs to drive key outputs (e.g. headcount etc.)
• Deep dive into data trends and provide recommendations based on analysis

About The Team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

About AWS

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 5+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 4+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 4+ years of driving end to end delivery, and communicating results to senior leadership experience
• 4+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- Amazon Asia-Pacific Resources Private Limited (Singapore)

Job ID: A10585961