Senior Technical Program Manager, APAC DC Delivery Operations

Amazon Web Services (AWS); Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Amazon Asia-Pacific Resources Private Limited (Singapore) seeks a senior Technical Program Manager to drive APAC AI transformation initiatives. You will coordinate across AMER/EMEA and regional teams to deliver scalable AI solutions within AWS infrastructure services.

You will own governance, change management, and cross-functional delivery, measuring outcomes and cost savings while building a central AI solutions hub with clear ownership and lifecycle commitments.

Qualifications

• 7+ years of technical program management working directly with software engineering teams
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience developing, deploying and managing AI products at scale
• Experience with technology risk, IT security audit, compliance and/or relevant regulatory knowledge
• Experience leading AI or digital transformation programs across business units or regions, including change management.

Responsibilities

• Lead the APAC AI transformation roadmap across five verticals. Prioritise opportunities by business value, readiness, technical feasibility, cost and risk.
• Own APAC DCPD's collaboration with AMER and EMEA to identify opportunities for reuse and scaling of shared AI solutions.
• Establish the central AI solutions hub using approved tools and agreed team responsibilities. Lead portfolio consolidation, maintenance, enhancement and retirement, with named owners and lifecycle commitments.
• Set change-management direction with process owners and enablement teams. Redesign workflows and use feedback to improve business results.
• Own regional AI governance, risk reviews and evaluation criteria. Security and data owners retain approvals. Require read-only agents by default, with human approval and audit logging for changes to systems of record.
• Guide AI product design and build selected prototypes. Work with senior engineering leaders across platforms to prioritise features and connectors that unblock development, deployment and integration.
• Lead cross-functional delivery, resolve dependencies and agree operational ownership. Measure time saved, quality, throughput and cost savings or avoidance against baselines, accounting for operating costs and human review effort. Recommend what to scale, improve or stop.

Skills

Technical program management

Cross-functional leadership

AI at scale

Security & risk

Change management

AI systems

Stakeholder influence

Scripting languages

Infrastructure & data centers

AWS architecture

Roadmap coordination

Metrics & governance

Tools

Python

Java

Perl

PHP

Ruby

Bash

Shell

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we're looking for talented people who want to help.

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we're looking for talented people who want to help.

Key job responsibilities

• Lead the APAC AI transformation roadmap across five verticals. Prioritise opportunities by business value, readiness, technical feasibility, cost and risk.
• Own APAC DCPD's collaboration with AMER and EMEA to identify opportunities for reuse and scaling of shared AI solutions.
• Establish the central AI solutions hub using approved tools and agreed team responsibilities. Lead portfolio consolidation, maintenance, enhancement and retirement, with named owners and lifecycle commitments.
• Set change-management direction with process owners and enablement teams. Redesign workflows and use feedback to improve business results.
• Own regional AI governance, risk reviews and evaluation criteria. Security and data owners retain approvals. Require read-only agents by default, with human approval and audit logging for changes to systems of record.
• Guide AI product design and build selected prototypes. Work with senior engineering leaders across platforms to prioritise features and connectors that unblock development, deployment and integration.
• Lead cross-functional delivery, resolve dependencies and agree operational ownership. Measure time saved, quality, throughput and cost savings or avoidance against baselines, accounting for operating costs and human review effort. Recommend what to scale, improve or stop.

About The Team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• 7+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience developing, deploying and managing AI products at scale
• Experience with technology risk, IT security audit, compliance and/or relevant regulatory knowledge
• Experience leading AI or digital transformation programs across business units or regions, including change management.

Preferred Qualifications

• Experience working with or evaluating AI systems
• Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
• Experience with automation or working with scripting languages like Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent
• Experience in data centers, infrastructure service providers, or related technology companies
• Experience architecting/operating solutions built on AWS
• Experience consolidating technology products across business units and managing shared roadmaps through maintenance, enhancement and retirement.
• Experience defining business outcome metrics and presenting recommendations to senior leadership.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Asia-Pacific Resources Private Limited (Singapore)

Job ID: A10578114