Program Manager

TP Aerospace Technics; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

TP Aerospace is seeking a Program Manager to join our global Program Management team from our MRO site in Singapore. You will oversee a portfolio of airline and MRO programs across APAC, acting as the main customer contact to ensure contractual compliance, profitability, and satisfaction.

You will lead implementations, coordinate with cross-functional teams, and drive continuous improvement while traveling across APAC as needed in a dynamic aviation environment.

Qualifications

• Degree in aviation, business, logistics, engineering or a related field.
• Minimum 3 years of experience in aviation, aerospace, airlines, MRO, OEM, or related industries.
• Experience in account management, customer support or program management within aviation.
• Proficient in MS Office; knowledge of Quantum Control is advantageous.
• Experience with ERP, CRM and BI systems; able to analyze data for decisions.

Responsibilities

• Manage and develop a portfolio of airline and MRO customer programs across APAC.
• Act as the primary customer contact, ensuring contractual compliance and profitability.
• Lead program implementations, transitions and continuous improvement initiatives.
• Build customer relationships and identify opportunities for growth and service delivery.
• Collaborate with cross-functional teams for seamless execution and issue resolution.
• Monitor program performance and provide commercial and operational insights.
• Represent TP Aerospace during customer visits, business reviews and events.

Skills

Program management

Account management

Aviation industry knowledge

Stakeholder management

Education

Degree in aviation, business, logistics, or engineering

Tools

ERP

CRM

BI systems

Excel

PowerPoint

Quantum Control

Job description

Do you have experience as a Program or Account manager maybe from the aviation industry? and do you want to develop your career in a global growth company? Then this is your opportunity!

Who is this growth company?

We are TP Aerospace! A fast-growing and dynamic company operating in the aviation industry. With headquarters in Copenhagen and eleven sites spanning from Orlando to Melbourne, we operate in a highly global environment where things are moving fast! To support our growth, we are looking for a skilled Program Manager- to join our global Program Management team!

Working from our MRO site in Singapore, you will be part of a strong team, who is always striving to be one step ahead of the company growth. As our new Program Manager, you will, amongst other things, manage the overall contracts of wheels and brakes and continued development of assigned customers in APAC region, securing assigned programs are profitable and continuously being monitored and improved as relevant.

The Opportunity

As Program Manager, you will own the commercial and operational success of a portfolio of airline and MRO customer programs across APAC. This role combines customer relationship management, commercial ownership, and operational coordination in a dynamic global aviation environment.

The primary tasks and responsibilities will include, but not limited to:

• Manage and develop a portfolio of airline and MRO customer programs across APAC.
• Act as the primary customer contact, ensuring contractual compliance, customer satisfaction, and program profitability.
• Lead program implementations, transitions, and continuous improvement initiatives.
• Build strong customer relationships and identify opportunities for growth, retention, and enhanced service delivery.
• Collaborate with cross-functional teams to ensure seamless operational execution and issue resolution.
• Monitor program performance, provide commercial and operational insights, and support strategic decision-making.
• Represent TP Aerospace during customer visits, business reviews, and industry events.
• Support critical customer and operational issues, including AOG situations, when required.

Qualifications:

We are seeking a Program Manager who can identify with the description below:

• Degree in aviation, business, logistics, engineering, a technical discipline, or a related field.
• Minimum 3 years of experience within aviation, aerospace, airlines, MRO, OEM, or related industries.
• Experience in account management, customer support, program management, supply chain management or other customer-facing roles within the aviation industry.
• Strong understanding of aviation operations and customer service principles.
• Ability and willingness to travel across the APAC region for customer visits, business reviews, and industry events.
• Strong proficiency in Microsoft Office, particularly Excel and Powerpoint. Knowledge of Quantum Control is advantageous.
• Experience working with ERP, CRM, and Business Intelligence systems.
• Ability to analyze operational, financial, and commercial data to support decision-making.

Skills & Attributes:

• Customer-focused with a strong service mindset.
• An effective communicator with excellent stakeholder management skills.
• Commercially minded and results-driven.
• Self-motivated, proactive, and able to work independently.
• Analytical with strong problem-solving and decision-making abilities.
• Organized and capable of managing multiple priorities in a fast-paced environment.
• Comfortable working across cultures in a global organization.

How does team-spirit and professional development sound?

We offer a highly vibrant and international work environment with colleagues all over the world. We guarantee a steep learning curve that will foster both your personal and professional development. We take pride in the strong team-spirit characterizing our global workforce, so you will gain a solid group of engaged and dedicated colleagues who are great at what they do and enjoy doing it!