Program Coordinator (West/ Healthcare) #HZO

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a patient services coordinator to support our hospital partners in Singapore. The role covers planning, admission/discharge handling in EMR, coordinating appointments, and liaising with vendors.

You will provide financial counselling on bills, subsidies, and payment schemes, and ensure documentation and follow-up until discharge. Diploma holders with healthcare exposure are welcome to apply; 1 year experience preferred.

Qualifications

• Minimum Diploma in any field.
• Some healthcare experience.
• At least 1 year of relevant experience.

Responsibilities

• Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients.
• Coordinate with external vendors to arrange for transport and courier deliveries.
• Coordinate with multi departments to schedule appointments & other services as requested by the clinicians.
• Perform patient admissions, discharges and transfers on Electronic Medical Record (EMR) system.
• Conduct financial counselling to patient/NOK on the estimated bills, available subsidies, various payment schemes and mode of payment.
• Assist patient to complete various modes of payment forms. Ensure proper documentation and follow up for all inflight case until patient discharge.
• Export reports from electronic medical records system and import data into relevant channels timely to facilitate information retrieval for the clinical team.

Skills

Healthcare experience

EMR familiarity

Vendor coordination

Appointment scheduling

Financial counselling

Patient support

Education

Diploma

Tools

EMR System

Job description

Working Hours: Any 5 days including weekends and PH (8am-5,5.30,6pm, 12.30-8.30pm)

Job Scope:

• Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients;
• Coordinate with external vendors to arrange for transport and courier deliveries;
• Coordinate with multi departments to schedule appointments & other services as requested by the clinicians;
• Perform patient admissions, discharges and transfers on Electronic Medical Record (EMR) system;
• Conduct financial counselling to patient/NOK on the estimated bills, available subsidies, various payment schemes and mode of payment.
• Assist patient to complete various modes of payment forms. Ensure proper documentation and follow up for all inflight case until patient discharge.
• Export reports from electronic medical records system and import data into relevant channels timely to facilitate information retrieval for the clinical team.

Job Requirements:

• Min. Diploma in any field
• Have some healthcare experience
• Min. 1 yr relevant experience