Job Title: Lead Grilling Server (Part-time)
Job Level: Leader
Department: F&B Operations
Weekday Rate: $18/hour + $2 performance incentive
Weekend Rate: $21/hour + $4 performance incentive
Schedule: Minimum 3 days/week, 27 hours/week minimum, up to 35 hours/week
Note: Incentives based on performance and shift regularity; below satisfactory performance results in base pay only
Overall Job Objectives:
The Lead Tableside BBQ Grilling Server is mainly responsible for preparing and grilling foods to meet specific customer preferences, and required to handle minimal tasks in other areas of the kitchen in addition to their grill stations.
Key responsibilities:
INITIAL PLACEMENT
- All new hires start at Assistant Griller level regardless of experience
- Demonstrate mastery of Drim's standards and menu before elevation to Lead role
- Learn proprietary techniques and storytelling approach
ELOQUENT MENU PRESENTATION
- Explain menu items with sophistication and cultural authenticity
- Tell compelling stories about meat sourcing, aging, and preparation
- Articulate flavor profiles, cooking techniques, and pairing recommendations
- Represent Drim's brand with polished communication and expertise
VIP CUSTOMER RECOGNITION & SERVICE
- Proactively identify VIP guests and high-value customers
- Provide exceptional, personalized service without prompting
- Anticipate needs and exceed expectations consistently
- Handle VIP situations without incident or management intervention
- Build relationships that drive customer loyalty and repeat business
PERFORMANCE EXCELLENCE
- Maintain consistent attendance and schedule reliability
- Execute flawless tableside grilling presentations
- Drive revenue through strategic upselling and customer engagementServe as role model for junior staff
LEADERSHIP & STANDARDS
- Uphold the highest service and culinary standards
- Mentor Assistant Grillers and servers
- Contribute to continuous improvement of service protocols
- Represent Drim's values in every customer interaction
Qualifications of the role:
- Minimum of 1 year tableside grilling experience at a reputable restaurant, or at refined Korean restaurant
- Ability to speak simple to average English and other local languages, to provide good customer service for customers.
- Strong sense of responsibility and a hardworking individual.
- Willingness to work as a team player when preparing dishes and coordinating meal service
- Understanding of portions when cutting and slicing meat, poultry etc.
Benefits of the role:
- Career advancement and promotion to permanent employee
- Annual completion bonus of 1 month salary (For Full-time if applicable)
- Medical coverage (For Full-time if applicable)
- Group discount (Dining & Salon)
- Opportunity to cross-rain at Overseas Outlets
ABOUT US:
INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.