Production Project Coordinator Executive (Manufacturing) #NKC

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 47,000 - 73,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking a motivated order fulfilment specialist to manage customer accounts, process POs, quotes and RFQs, and handle order changes across the end-to-end cycle.

You will provide timely order status updates, maintain data in the ERP/MRP system, coordinate with production, procurement and logistics to resolve delays, and contribute to process improvements for service excellence.

Qualifications

• Experience handling customer orders, POs, quotes, RFQs and order changes.
• Familiar with ERP/MRP systems and order documentation.
• Strong communication and coordination with production, procurement, and logistics.

Responsibilities

• Manage customer accounts and handle enquiries, orders and requests.
• Process POs, quotations, RFQs and order changes.
• Provide customers with updates on order status and delivery schedules.
• Maintain sales and job orders in the ERP/MRP system.
• Monitor order progress and coordinate with internal teams to ensure timely fulfilment.
• Work with production, procurement, logistics to resolve delays.
• Prepare open order reports and maintain order documentation.
• Identify potential delays and escape issues.
• Support process improvements to enhance service and fulfilment efficiency.
• Perform other ad-hoc duties as assigned.

Skills

Customer service

Order management

ERP/MRP systems

Coordination

Attention to detail

Tools

MS Excel

ERP/MRP software

Job description

Manage customer accounts and handle enquiries, orders and requests.

Process customer Purchase Orders (POs), quotations, RFQs and order changes.

Provide customers with timely updates on order status and delivery schedules.

Maintain and update sales and job orders in the ERP/MRP system.

Monitor order progress and coordinate with internal teams to ensure timely fulfilment.

Work closely with production, procurement, logistics and other departments to resolve order or delivery issues.

Prepare open order reports and maintain accurate order documentation.

Identify potential delays and escape issues when necessary.

Support process improvements to enhance customer service and order fulfilment efficiency.

Perform other ad-hoc duties as assigned.